Elon University is hiring for a Director of Advancement Services

Jozi Snowberger

Hi there! Elon University is seeking a Director of Advancement Services to join the University Advancement team. Visit Elon's website to apply and learn more!

General Purpose of Position	The Director of Advancement Services is responsible overseeing all gift records, data management, reporting and analytics functions for the University Advancement division. This includes ensuring the integrity of the database and the general in-house operations, policies, and procedures, list productions, financial and constituency reporting, and Campaign reporting. Additionally, the director is the primary liaison with the Information Technology office regarding the use of Advancement tools.
Essential Duties and Responsibilities	Lead and manage all aspects of the University Advancement CRM, Blackbaud’s RE NXT, and various technologies to support and enhance University Advancement’s divisional goals. Oversee the timely and accurate entry of all gifts received into the Raiser’s Edge NXT, ensure the gifts are accurately receipted, and ensure proper reconciliation with the accounting office. Ensure a high level of accuracy and integrity for constituent data, gift entry and fundraising reports. Develop and lead efforts to ensure the accuracy of constituent records utilizing all available data sources including constituent supplied information (alumni, parents, friends, corporations and foundations), data append services, faculty/staff updates, etc. Additionally, ensure data is properly imported and updated from other university sources (Admissions, Human Resources, the Registrar). Lead the successful implementation of the annual Elon Day Technology needs along with the related gift processing. Be well-informed of updates and new technologies that will advance University Advancement initiatives forward. Provide accurate and timely information for data requests from University Advancement staff, other campus offices, and other campus groups as needed. This could be mailing list information, financial reporting, prospect segmentation, etc. Provide accurate reporting on University Advancement operations to both internal and external constituents. This includes, but is not limited to, reporting to the Board of Trustees, the US News and World Report data, the Voluntary Support of Education report, the Naples Group survey, and the annual University Advancement Planning Document. Ensure database operations, process, and procedure documentation is always current. Coordinate and deliver Raiser’s Edge NXT training for UA and other university staff members who need to access constituent information. Manage and provide leadership to the Assistant Director of Advancement Services – Gift Records, Assistant Director of Advancement Services – Data Management, Assistant Director of Reporting and Analytics, and their respective teams. Serve as the primary liaison between University Advancement and Information Technology. Serve as a member of the university-wide committees tied to Data Governance and Integrity. Support Elon University events and projects (Move In, Commencement Week, etc.) and University Advancement events and projects (Homecoming & Reunion Weekend, regional events, Family Weekend, mailing/shipping fulfillment, etc.) Other duties as assigned. .
Education and Experience	Bachelor’s degree required, Master’s preferred, with 5 years experience in data management and/or the University Advancement field; or the equivalent combination of education and experience.
Does this position require driving for the university?	No
ADDITIONAL INFORMATION.	Blackbaud Certification preferred. Ability to communication well with others, both in person and on the telephone Ability to be flexible and meet deadlines by managing shift priorities and multiple projects Ability to supervise a variety of related positions Ability to quickly learn and understand new technology systems