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Livestream fundraising widgets, other than the progress bar, not working

disperse media

We're kicking off a weekend-long charity stream in about an hour and have a charity tie-in.

We're using JustGiving to manage the donations.

The progress bar widget is working fine: https://live.justgiving.com/pages/widgets/v1/donation-progressbar?streamerId=d9ffd6bf-8a26-4bed-9445-5d4afa17c2fd

The other widgets, for instance, the recent donations widget are not working:

Any tips or tricks to get these working?

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Comments

Crystal Bruce

@d_i_s_p_e_r_s_e media Hi, given your timeline, I recommend chatting in with Blackbaud Support to help troubleshoot your issue. Thanks!

disperse media

@Crystal Bruce Thanks! It seems like product support requires an organization login. I've already reached out to JustGiving and figured it wouldn't hurt to post a message here as well.