Director of Advancement Services for Information Systems and Reporting

Judy Schieck

UNCW is hiring a Director of Advancement Services for Information Systems and Reporting! See the posting below for more information and the link to apply directly on the UNCW job board.

If you have questions about the position, please feel free to contact me directly at schieckj@uncw.edu, but please do so before you submit your application. Once your application is submitted, I can only communicate with you through the formal search process.

Best,

Judy Schieck
Asst. Vice Chancellor for Development Operations
University of North Carolina Wilmington

P.S. Yes! Campus really is 5 miles from the beach!

​Benefits of Working at UNCW	Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach. Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available. Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session. As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service. We also offer an abundance of training and development programs through our Dare to Learn Academy, and the employee assistance program, many of which are offered free of charge.
Working Title	Director of Advancement Services for Information Systems & Reporting
External Link to Posting	https://jobs.uncw.edu/postings/31589
Vacancy Number	E1131
Position Number	7288
Location of Workplace	Main UNCW Campus
Home Department	University Advancement - 50000
Division	University Advancement - 50000 Division
Brief Summary of Work for this Position	Reporting to the Assistant Vice Chancellor for Development Operations, the Director of Advancement Services for Information Systems is responsible for the overall management of the university’s alumni and donor CRM database (currently Raisers Edge) and provides leadership and direction for the team responsible for all data-related processes, reporting, training and technology for the University’s Advancement division. Providing technical support for all users of the Raiser’s Edge Database and other software products used in conjunction with the RE database, the director is required to have a holistic view of advancement services functions (including data management, reporting and gift processing) The Director will build solid working relationships with various members of University Advancement, Finance, and the university at-large to leverage available technologies in support of the university’s fundraising efforts. Key Responsibilities: Provides management and technical support for the Raiser’s Edge database and other software products used in conjunction with the RE database: Assess existing and new technologies for improving and streamlining processes, oversee hardware and software support and purchasing, managing, upgrading and testing the Advancement software solution Develop and implement training curriculum for Raiser’s Edge (and other software products, as necessary) to ensure all users are fully leveraging system capabilities Develop tools and procedures to streamline reporting to maximize staff potential and facilitate data-informed decision making and performance analysis Assist the Assistant Vice Chancellor in evaluating division reporting needs, assessing the feasibility, and implementing a reporting environment that will meet the current and future needs of the division and organization Develops procedures (including appropriate timelines) and ensures all data maintenance activities are completed as needed in support of university fundraising, events, and donor activities Manages the reporting and data processing teams In collaboration with the Assistant Vice Chancellor for Development Operations and the Director of Advancement Services for Gift Administration, provides strategy and direction for the Advancement Services team This position will require a regular onsite presence. The selected candidate will be expected to be onsite full time during the initial onboarding period, after which an appropriate onsite/remote hybrid arrangement may be negotiated. Employees are expected to reside within a reasonable commuting distance (approximately two hours) to be able to report within a practical period based on operational needs.
Minimum Education and Experience Requirements	Education and Professional Experience: If Master’s degree, requires one (1) year of experience If Bachelor’s Degree in a STEM field (i.e. Engineering, Math, Computer Science, Analytics, etc.), requires one (1) year of experience If Bachelor’s degree in general field, requires three (3) years of experience If Associate’s degree, requires nine (9) years of experience Also required: 2+ years of supervisory experience and management of a team
Preferred Education, Knowledge, Skills & Experience	Familiarity with UNCW policies and procedures Advanced knowledge of SQL and data visualization software (Power BI or Tableau) Experience with Raiser’s Edge, OMatic Softwares, GiveCampus, Banner, AccuData (AlumniFinder) and ObituaryData Ability to interact with a diverse team with competing priorities Query and report writing familiarity Proven ability to work independently, maintain confidentiality, and prioritize assignments. Exceptional written and verbal communication skills Knowledge of fundraising principals and CRM systems
Required Certifications or Licensures	N/A
Primary Purpose of Organizational Unit	The Division for University Advancement is responsible for the following primary goals: Coordinate a campus-wide, comprehensive effort to raise philanthropic funds that support the strategic plan and mission of the university. Manage an inclusive alumni engagement program designed to serve and engage nearly 100,000 alumni as ambassadors, advocates and donors. Strengthen and expand UNCW’s donor pipeline through effective discovery, cultivation, solicitation and stewardship strategies. Ensure that external boards (UNCW Foundation Board, Board of Visitors, Student Aid Association Board, Alumni Association Board of Directors and the Friends of UNCW) are effective in their mission of supporting UNCW. The division’s fundraising efforts are enhanced by effective partnerships with the campus community as well as external constituents including alumni, parents, corporations, foundations, volunteers and friends. Development areas include annual giving, leadership annual giving, major gifts, principal gifts, corporate and foundation engagement and planned giving, as well as alumni engagement. Prospect development, events and board management, stewardship, communications and advancement services are support services for the fundraising activities of the division.
College/School Information
University Information	The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives. A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering. The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education. UNCW has been part of the University of North Carolina System since 1969.
EEO Statement	At the University of North Carolina at Wilmington (UNCW), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.
Eligibility for Employment	Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Number of Openings	Single Incumbent
Special Notes to Applicants	This recruitment is currently being processed byInsight Global PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the ‘Work History’ section before you apply for this position. Applications must be submitted through the online application system to be considered.
Months Per Year	12 Months
FTE	1.0 (40 hours per week)
Type of Position	Permanent
Anticipated Ending Date if Time-Limited Positions
Job Posting Date	03/18/2024
Posting Close Date	04/01/2024

Applicant Documents

Required Documents

1. Cover Letter
2. Resume
3. List of 3 Professional References

Optional Documents

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * Detail your experience working with Blackbaud’s Raiser’s Edge/NXT database and/or similar fundraising software, including data architecture, integrity audits, and importing and extracting data.

(Open Ended Question)

1. * Detail your experience in managing a team who work remotely.

(Open Ended Question)

1. * Do you have experience with a data warehouse or reporting environment?

(Open Ended Question)

1. * How did you learn of this opportunity with UNCW? (2024)
   • UNCW Website
   • UNCW LinkedIn Page
   • UNCW X Account (formerly Twitter)
   • UNCW Employee Referral
   • UNCW Instagram Account (UNCW_jobs)
   • UNCW Job Alert
   • Chronical of Higher Education
   • Diverse Issues in Higher Education
   • Glassdoor
   • Higher Ed Jobs
   • Hispanic Outlook
   • Indeed
   • Inside Higher Ed
   • North Carolina Job Network
   • Women in Higher Education
   • Craigslist
   • Career Events/Job Fairs
   • Billboards/Marquee
   • Other
2. If you responded "other" above, please indicate where you learned of the opportunity at UNCW: