Gifts from GiveCampus not importing into Importomatic

Keeley Hanson

Is anyone else having this issue: I went to upload donations from GiveCampus. I downloaded the report and every time I try to up load it, it says there is an exception file. I have dealt with the skip exception before. What is odd is that when I look at all the gifts, they are all one designation. Usually with the skip row exceptions, they have multiple designations. I even went onto to GiveCampus, looked up the donor and the gifts and they all have one designation. I downloaded the exception file anyway and still, no gifts, nothing imported. Thoughts or suggestions?

Crystal Bruce

@Keeley Hanson Hi! This looks like a Blackbaud partner offering. Can you let me know what Blackbaud product this is intergrated with and I can move this discussion to that community? Thanks!

Keeley Hanson

@Crystal Bruce Hi Crystal! We solved the issue. It was with GiveCampus but thank you for responding.