Manager of Individual Giving RENXT

Mark Litzler

Job Title: Manager of Individual Giving

Reports to: Director of Development

Department: Development

FLSA Status: Exempt

Date: April 2024

Job Summary:

The Manager of Individual Giving is a key member of the Cleveland Institute of Music’s Development Department with responsibility for comprehensive oversight and success of contributed annual revenue of more than $300,000 of annual fund, special projects, and events fundraising from individuals. This team member must be a dynamic self-starter who demonstrates a high level of professionalism, strategic planning and thinking, and communication as they cultivate and steward donors of CIM.

Essential Functions:

• Cultivate and Steward a portfolio of 50-75 donor households giving $1,000 to $5,000 to CIM’s annual fund through one-on-one engagement, supporting the growth of the Governing Members program.
• Direct and execute CIM’s broad-based Membership giving campaign achieving $275,000 in annual funding from individual donors to CIM, which includes making decisions regarding direct mail, eFundraising, and telefunding.
• Negotiate all broad-based fundraising related service contracts and maintain institutional relationships with vendors.
• Proficiency with Raiser’s Edge database management, reporting, list pull, data entry
• Curate and Implement the Governing Members events and benefits throughout the year to cultivate and steward this critical group of individual donors.
• Assist with the preparation of Governing Member and Major Gifts solicitations on an ongoing basis, personalizing patron notes and developing research profiles.
• Establish and implement CIM’s individual giving donor benefits structure including planning, stewardship, and event tracking for all donor campaigns.
• Arrange and support Governing Member Executive Committee meetings, prepare agendas, and ensure robust follow-up to action items.
• Provide support for the Development Department including:
  • Fielding initial inquiries for the Development Department.
  • Monitor department expense budget. Tracks invoices, submits payment and reimbursement requests as needed.
  • Coordinate meetings for Development Department and related board committees.
  • Assisting with taking reservations for Development Events as needed.
• Provide direct staff support to the Partners for CIM
• Regularly attend CIM concerts and events.
• Other duties as assigned.

Qualifications and Capabilities

• Bachelor’s Degree.
• Strong preference for majors in the arts or demonstrated experience in a performing arts setting. Working knowledge of classical music a plus.
• 2-3 years progressively responsible fundraising or related experience, preferably with a focus on corporate, foundations, and/or performing arts and public sector.
• Energetic, flexible and adaptable, able to multi-task and work independently in an environment with competing deadlines.
• Management style that promotes teamwork, encourages creativity, rewards initiative and builds concensus.
• Superb verbal and written communication skills, with ability to develop and prepare sophisticated proposals and presentations, budgets, and written correspondence and reports.
• Excellent critical thinking, strategic planning, and problem solving skills.
• Self-motivator; Must be able to take initiative to meet deadlines in a time sensitive environment with attention to detail and accuracy.
• Demonstrated ability to work as an effective team member in a fast-paced environment.

Minimum Job Requirements:

Education:	Bachelor’s degree required
Experience:	Two years related experience and/or training; or equivalent combination of education and experience
Specific Skills:	Ability to handle multiple tasks and prioritize; highly organized, great attention to detail Proficiency in Raiser’s Edge database management Excellent oral, written, and interpersonal communication skills, including ability to interact effectively and diplomatically with a wide range of constituencies (e.g., trustees, faculty, students, staff, alumni, donors) Ability to meet deadlines
Specialized Knowledge:	Ability to demonstrate a high level of proficiency in a Windows/PC environment, including Microsoft Office Suite (especially Word, Outlook, Excel, PowerPoint) Familiarity with donor-management software desirable (experience with Blackbaud Raiser’s Edge preferred)

Supervisory Responsibilities:

• This position may occasionally oversee work-study student(s) and interns.

Working Conditions:

• Professional working environment

Performance and success measures:

• Success in supporting senior management
• Professionalism and quality of work, accuracy of data entry
• Timely follow-up to inquiries and requests, ability to meet deadlines

Physical Demands:

• Position requires occasional lifting up to 20 pounds, perhaps once per week.
• Position involves occasional driving to concerts and other events outside of office (1-3 times per month, depending on time of year).

Interfaces:

Internal:	Daily interaction with Development and other CIM staff via telephone, email, fax, face-to-face meetings Daily to weekly interaction with Trustees, students, faculty viatelephone, email, fax, face-to-face meetings
External:	Daily to weekly interaction with donors and other outside constituents via telephone, email, fax, face-to-face meetings

Additional Information:

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. At the employee’s request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.