Assistant Director of Gifts and Constituent Records
Assistant Director of Gifts and Constituent Records
On-site position in Portland, Maine at the University of New England
The Assistant Director of Gifts and Constituent Records is responsible for accurate data inputs and related reporting in the Constituent Relationship Management (CRM) software (Raiser’s Edge NXT). The Assistant Director works with Advancement Services colleagues on timely production of reports and data outputs related to requests for information, as well as work to maintain data integrity within the advancement CRM and related databases.
About the University of New England
UNE is Maine’s largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings. In an uncommonly welcoming and supportive community, we offer hands-on learning, empowering students to positively impact a world full of challenges. We are the state’s top provider of health professionals and home to Maine’s only medical and dental colleges, a variety of other interprofessionally aligned health care programs, and nationally recognized programs in the marine sciences, the natural and social sciences, business, the humanities, and the arts.
Responsibilities
- Direct the administration of the gift entry and receipting process including entering daily gifts, pledges, and faculty-staff payroll deductions, generating tribute acknowledgment letters, and producing gift reports for Advancement and the Business Office as appropriate while adhering to University policies and procedures, CASE standards, and IRS regulations.
- Oversee the pledge reminder process ensuring all pledges are properly recorded, tracked, updated, and reviewed.
- Oversee the matching gift process ensuring all matching gift records are properly recorded, tracked, and monitored.
- Direct and oversee updates, additions, and formatting of constituent records within the Advancement CRM.
- At the direction of the Senior Associate Director of Advancement Data and Analytics, and the Senior Director of Advancement Services, provide internal and external data reporting and list generation including support of annual fund solicitation and alumni/stakeholder relations initiatives.
- Manage process for recording deceased members of the UNE Community, including collecting and recording death notices of alumni, donors and friends.
- Proactively and at the direction of the Senior Associate Director of Advancement Data and Analytics and Senior Director of Advancement Services, perform routine data hygiene and audit projects ensuring the accuracy of constituent data.
- Maintain electronic and paper constituent files.
- Perform other related duties as assigned.
Qualifications
- Bachelor’s degree from an accredited college/university, plus 1-3 years of relevant administrative experience, or a combination of education and experience from which comparable knowledge and skills were acquired.
- Previous experience with a CRM software desirable, specifically Raiser’s Edge 7 or Raiser’s Edge NXT, Anthology’s Encompass, and Ellucian’s Banner.
- Raiser’s Edge 7 and/or Raiser’s Edge NXT certification desirable.
- Familiarity with CASE Standards and IRS regulations desirable.
- Professional demeanor while handling sensitive and confidential information.
- Strong attention to detail and accuracy.
- Strong planning, administrative, time management and organizational skills.
- Excellent writing, spelling, grammar, editing and math skills.
- Ability to interact with a wide variety of staff, faculty, students, and non-UNE individuals and organizations.
Benefits
UNE offers a generous comprehensive benefits package to eligible employees. The package includes varied health and dental plans; a retirement plan that includes up to an eight percent match; extensive paid leave including holidays, vacation, sick, and personal time; and educational benefits.
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