Database and Prospect Research Manager at BRCC Foundation

Michele Whitaker

BRCC Institute of Advancement and Foundation

Database and Prospect Research Manager

Job Summary

Baton Rouge Community College is seeking a Bio and Gifts Database Manager to serve as a vital member of the Advancement and Foundation team. This person will be responsible for maintaining and organizing constituent information in the Raiser’s Edge database and ensuring the integrity of financial and constituent data, along with training staff, developing database related operational policies, and identifying and evaluating donor prospects for the Baton Rouge Community College Foundation. This position will report to the Director of Finance and Operations for Advancement and BRCC Foundation and work closely with the Operations and Development team to achieve the organization’s goals. This is a wonderful opportunity to work with a close-knit team and make a meaningful impact on the lives of BRCC students and the Baton Rouge community!

Full Time On-Site Position in Baton Rouge, LA

Salary $55,000 - $70,000

To apply, send resume to Michele Whitaker at whitakerm@mybrcc.edu

Data Management

• Serves as lead database administrator and manages the alumni and donor databases using client relationship management (CRM) software Raiser’s Edge/NXT and FE.
• Responsibilities include data import, maintenance, user accounts, global changes, gift entry, building queries and data clean-up projects with the main goal of providing current, consistent, and accurate data.
• Provides leadership and oversight of all aspects of alumni and donor records management and maintenance, including developing both short-term and long-term goals and objectives related to data management, gift processing and procedures, stewardship, receipting, list generation and reporting.
• Develops proactive strategies to continuously improve data integrity and accuracy, including adjusting processes and implementing new measures directed at expanding and improving database capabilities and relationships to translate data into usable, actionable information.
• Creates and maintains policies and procedures regarding database operations and ensures that documentation related to business and procedural operations for areas such as data entry, gift entry, etc. are maintained and updated.
• Trains staff on entry standards, best practices when working in advancement databases, and new database policies.
• Manages record security by overseeing database roles and records permissions in the Advancement CRM.
• Oversees prospect development tracking and establishes best practices for moves management by working with the VC of Advancement and Development Officers to construct the necessary lists, reports, and tracking tools to support fundraising efforts including data/benchmarking.
• Prepares direct mail lists, constituent lists, and reports for Advancement or other departments as requested.
• Works with gift officers to create and send mail and email appeals or other non-solicitation-based e-communications.
• Prepares various reports, such as fundraising and Board of Trustees reports, for multiple departments including Advancement, Institutional Research, and Chancellor’s office.
• Enters new gift records.

Prospect Research

• Conducts proactive research methodologies utilizing paid and free online and offline donor research resources to support fundraising efforts of the Foundation.
• Analyzes and interprets financial data and assets, biographical and personal information, professional and business information, areas of interest, philanthropic support, affiliations, compensation, stocks, retirement plans and property transactions to identify financial capacity and propensity to develop profile reports and briefs on donors and prospects that are tailored to the needs of Development colleagues and are used to develop strategies and solicitation requests.
• Assists with the planning, research, rating and categorizing a prospect pool of likely donors for major, annual and planned gifts.
• Tracks identification, qualification, cultivation, solicitation and stewardship of prospects within the Raiser's Edge database. Generates reports as needed reflecting the status of prospects once assigned.
• Proactively identifies new prospects, lost alumni, potential new trustees and board members through research and data mining, and works with Development staff on next steps.
• Researches and creates prospect profiles, as requested.
• Creates customized "impact reports" to donors detailing the impact of their philanthropy, and assist with the production of the Annual Report.

Application Configuration and Support

• Provides configuration and application support for the programs used by the Advancement team, such as Raiser’s Edge/NXT, Financial Edge, and Microsoft Office.
• Configures and manages online forms in Raiser’s Edge.
• Collaborates with Advancement staff to understand their organizational needs and identify ways to leverage technology to solve their problems and improve performance.

Skills and Abilities

• Comprehensive knowledge of research methods associated with fundraising for a non-profit institution, or online research skills in another capacity.
• Strong technology and computer literacy skills, including advanced proficiency in Excel, database knowledge, and internet research skills.
• Knowledge of complex CRMs required, experience with Raiser’s Edge/NXT and Financial Edge preferred.
• Ability to troubleshoot software and hardware issues.
• Outstanding critical thinking skills as well as the ability to analyze and interpret complex business and financial data and philanthropic information.
• A self-starter who works well independently.
• Strong communicator with who can collaborate with a team and partner with others to ensure the data analytical needs of the organization are being met.
• Ability to manage more than one project at a time, adapt to changing priorities, maintain sensitive and confidential information, and communicate comfortably in an academic setting.

Experience and Education

• Bachelor’s degree or seven years of professional experience in lieu of degree
• Five years of professional experience as data manager or analyst preferred.
• Experience with CRM and proven ability to build queries and reports.
• Experience developing policies and procedures regarding database operations and training others on best data management practices
• Experience in prospect research, stewardship, development, alumni relations, or donor relations activities a plus