Easily Contact Support While Working In Financial Edge NXT

Ellyn Hassell

We want to take a moment to offer a reminder as you work in the web view of Financial Edge NXT.  If you encounter issues or have questions along the way, we recommend you contact Support before trying to complete your task in the database view of Financial Edge.


You can quickly contact Support as necessary -

• If your maintenance plan is Advantage, use chat for new questions regarding your software.
• If your maintenance plan is Advantage Professional or Advantage Priority, use chat or call Support for new issues.

For continued assistance on existing cases, you can view and add notes on Case Central, chat (recommended), or call Support.


Please refer to Maintenance Programs for detailed information about your maintenance benefits or contact a renewals specialist.