Coming Soon: Improvements to Blackbaud Financial Edge NXT® Bank and Credit Card Feeds

Jennipher Noble
Jennipher Noble
Seventh Anniversary Kudos 2 Name Dropper Participant
in Blackbaud Financial Edge NXT® Blog
We are excited to announce some important improvements to our bank and credit card feed connections. As a part of our commitment to better serve the Financial Edge NXT community, we’ve completely revamped our feed connections.
In the coming months you will experience improved performance with a more reliable connection.
What else can you expect? Here are a few of the highlights:
  • Simplified and faster integration
  • The ability to retrieve up to 365 days of transactions (currently it is just 90 days)
  • Reduced user friction and enhanced user experiences, such as users providing MFA information just once
  • Transitioning from the older, less reliable method of screen scraping to API-based data exchange and Open Banking for a quicker, more consistent connection
As we move closer to releasing these exciting changes, we will publish any need to know information, next steps and helpful hints so you can get the most out of your feed connections.

Comments

  • Dawn Alonso
    Dawn Alonso
    Sixth Anniversary Kudos 3 Name Dropper Participant

    Thanks for these much needed improvements!

  • Alexander Frenkel
    Alexander Frenkel
    Fourth Anniversary Kudos 1 Name Dropper Facilitator 1

    Can't wait to see it!

  • Jean Webber
    Jean Webber
    Fourth Anniversary Facilitator 1

    Any update on the progress of the credit card improvements

  • Huxley Morris
    Huxley Morris
    Facilitator 1

    Absolutely — streamlined integration and better data access are great steps forward. We went through a similar revamp recently, and understanding system performance through DORA metrics really helped guide our DevOps decisions. One resource that explained it clearly was this guide from https://dashdevs.com/blog/devops-dora-metrics/ it’s packed with examples and helped us rethink how we track deployment frequency and lead time. Worth checking out if you’re optimizing feeds or release flow.

  • Stephen Chandler
    Stephen Chandler
    Facilitator 1

    Customer service excellence is crucial for maintaining trust and loyalty, especially in sectors like banking and nonprofit management. The insights shared here highlight key challenges and strategies that organizations must address to improve customer experience. Those seeking a deeper look at real-world customer service experiences with major banks may find valuable perspectives at Huntington Bank’s customer reviews, which shed light on common issues and customer expectations. Checking out these firsthand accounts can help businesses better understand areas needing improvement and inspire actionable changes. More details can be found here: https://huntington-bank.pissedconsumer.com/customer-service.html

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