It's amazing what one little meeting request to a VP at Blackbaud who recognized the need by a guy that came over to Blackbaud from Convio has now turned into! I loved every minute of advocating for our clients to have a value-driven community resource. Everyone involved over the past 6 years have really set it apart as a tremendous resource! Well done!
Very disappointed in Altru. I have been trying to get out of my contract and they won't let me. They are killing small business!
Happy happy anniversary, Blackbaud Community! Thank you for creating a wonderful group of people, always willing to help and lean on each other. Grateful to have connected with you all (and looking forward to getting that Yellow Ninja badge!)
Hi Jacqui Corsi,
I am sorry you are having a confusing time. Of course, you are welcome to vent in the Community to your peers. I just want to make sure you are aware since this is a peer-to-peer website, the best place to voice your concerns is with your account manager.
All the best,
Elizabeth
Thanks Kent!! It's amazing how much it has grown in just six years.
Happy 6th anniversary Blackbaud Community. I may not be a very active “posting” member, but i am a good follower to what is sent within the community.Unfortunately, we as an international customer, are facing lots of issues with Blackbaud currently. Just a few to mention:1- Very poor support.2- Most if not all maintenance windows occur during our working hours, and most of them take place within very busy business days, which give us a lot of “Business Down” days.3- Decomissioning both “Payroll” & “Student Billing" modules, with such a very short notice.4- Very slow and delayed communication & responses.5- Most if not all, Blackbuad partners only serve the US based customers, nearly nothing is supporting the international customers.I have always though of Blackbaud as a great international company that really honors all her customers, but now I have my doubts, specially that i feel like they are trying to close thier international market and just focus on the US based one.
My school is currently in a very bad situation because of the above mentioned points, beside so many other points.I really don't know to whom shall I communicate ?
You go get that badge, Jess!! So much fun in the community.
Congratulations Amy, Karen and Karintha!!! Well deserved!
I love the Yellow Ninja idea and am looking forward to seeing how many new Ninjas we get!
Congratulations, Ama, Karen and Karintha! Way to help fellow community members.
I'm liking the Ninja program out here. Maybe I'll look into trying to become one. ?
Question about bullet 6: Respond to all comments your profile wall.Does an emoji count as a response? Sometimes a text response just seems unnecessary. Thanks!
Congratulations Amy, Karen, and Karintha! I'm working on my Ninja badge and hope to earn it soon. And happy birthday BB Community! What a great resource!
On your own profile wall, yes an emoji is ok. In the general community? emojis don't / should not be considered real answers that can be counted as “best answer”
Congratulations Amy, Karen, and Karintha! Happy Birthday BB Community! Thank you for making the connections I build here so much fun
Congratulations to the newest green ninjas!! Happy Birthday Blackbaud Community!! I will be working on leveling up my ninja! I am so happy to see Blackbaud Community grow! This is a great resource!!! ?
Hello Friends! Couple of questions about the Yellow Ninja badge. Is there any way to track the number of likes you receive? Or the number of friends requests you send? I went into my friend requests to see if any new members had accepted, and since they hadn't, I couldn't find to whom I'd sent a request.
Hi Judy, I am playing around with some things on the back end to see if I can find a “tracker” for how many likes and friend request you've given. I'll get back to you soon.