Database Manager - CRM Systems

Janine Meyer

Database Manager - CRM Systems (CS25-248)

Salary

$64,000.00 - $67,000.00 Annually

Location 

Edwardsville, IL

Job Type

Full Time

Job Number

00782

Organization

Univ Advancement, VC (X)

Department

Univ Advancement, VC

Opening Date

12/03/2025

Closing Date

1/6/2026 11:59 PM Central

FLSA

Exempt

• Description
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• Questions

Description

Database Manager – CRM Systems

Overview

To build on a strong foundation of achievement and contribute to the realization of its ambitious institutional goals, Southern Illinois University Edwardsville (SIUE) invites applications for the position of Database Manager – CRM Systems. As a premier metropolitan university, SIUE is committed to advancing social and economic mobility while shaping the workforce of the future. Grounded in a comprehensive, broad-based education and enriched by hands-on research opportunities, SIUE equips its students with the knowledge and skills needed to succeed in a global marketplace and positively impact their communities.

Why SIUE?

Employing more than 2,400 faculty and staff members, SIUE is one of the largest employers in the Metropolitan St. Louis area. A study by SIUE School of Business faculty shows the University has a $1.3 billion annual economic impact on the region. Each year, the University's presence generates almost 9,000 additional jobs and more than $250 million in labor income for the area.

 

Position Summary:
The SIUE Foundation is seeking a skilled and proactive Database Manager – CRM Systems to oversee the administration, performance, integrity, and security of our constituent relationship management (CRM) systems, with a primary focus on Blackbaud Raiser’s Edge. This role is instrumental in managing the database infrastructure that supports alumni engagement and fundraising efforts across the university.

Key Responsibilities:

• Administer the Raiser’s Edge CRM and related systems, ensuring optimal functionality, reliability, and data security.
• Troubleshoot system issues and implement technical solutions in collaboration with internal stakeholders and external vendors.
• Perform regular imports of new and updated constituent data including alumni, donors, faculty/staff records, employment data, and prospect screenings.
• Create and manage data queries, exports, and reports to support strategic decision-making by leadership and university partners.
• Maintain high data integrity through routine audits, de-duplication, and health checks, implementing tools and processes to proactively manage data quality.
• Develop and document policies and procedures governing database use, data standards, and security protocols.
• Lead user training sessions, provide end-user support, and communicate system updates and best practices.
• Support compliance with data retention schedules and ensure adherence to data governance and privacy regulations.

FLSA: Exempt

*Please note that this role is primarily on-site*

Minimum Acceptable Qualifications

CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER

1. Any one or any combination totaling 5 years (60 months) from the following categories: 
   1. College coursework which includes Information Technology (IT), IT Management, Programming, IT Systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent: 
      • 30 semester hours equals one (1) year (12 months)
      • Associate’s Degree (60 semester hours) equals eighteen months (18 months)
      • 90 semester hours equals two (2) years (24 months)
      • Bachelor’s Degree (120 semester hours) equals three (3) years (36 months)
   2. Work experience in IT-related functions such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field, which includes supervisory or lead worker capacity. 




AND




• A Bachelor’s Degree in Information Systems, Computer Information Systems, Data Analytics, or a closely related field
• 3 years of professional experience (years can be concurrent with above years of work experience)
• Experience with customer relationship management (CRM) software
• Experience with HTML


Please provide cover letter and resume when applying.

Supplemental Information

Civil Service Information: Civil Service Application - FAQs
 
Application Instructions: How to Apply - Step by Step (Download PDF reader)

Illinois Residency Requirement: Pursuant to the State Universities Civil Service System, out-of-state candidates must establish Illinois residency within 180 calendar days of the start date for this position. 

Illinois residency requires proof of a valid Illinois Driver’s License or state of Illinois ID Card. Failure to produce the required documentation within 180 calendar days is grounds for immediate separation.

Classification:  State Universities Civil Service System Classification Number: 5030 – SUCSS Classification Title. For more information on Civil Service classifications, please visit the State Universities Civil Service System website at:  https://www.sucss.illinois.gov/pages/classspec/default.aspx . 

Veterans: Veterans who qualify for preference must provide proof of eligibility within ten (10) working days of submitting an application. The required proof of eligibility includes, at a minimum, a copy of the veteran's DD214/DD215 form (Department of Defense), NGB22 form (National Guard), or Discharge Orders or DD256 Discharge Certificate (Reserves). For help in determining the appropriate proof of eligibility to submit, please refer to the Guide for Veteran Document Verification. (Download PDF reader)

Pre-Employment Screening: External candidates receiving a job offer must undergo pre-employment screening, including a criminal background check. For safety sensitive positions, a drug screen will also be required. 

Work Authorization Information: This position does not offer work authorization sponsorship. International students at SIUE on F-1 or J-1 visas are not eligible for full-time or part-time civil service positions with permanent status. F-1 and J-1 visa holders must be enrolled full-time and can only apply for temporary part-time roles working 20 hours or less per week during spring and fall semesters, such as student worker positions, assistantships, and civil service extra help roles. SIUE is a state university, and it's important to highlight that benefits from state-sponsored plans may not be accessible to individuals on F1 or J1 visas.

Accommodation: If you are unable to utilize our online application system and need to request an accommodation, please reach out to us at 618-650-2190 or via email at: careerinfo@siue .edu

EEO Statement

Southern Illinois University Edwardsville is an equal opportunity employer and thus prohibits discrimination against employees, applicants for employment and students on the basis of age, color, disability, marital status, national origin, race, religion, sex, sexual orientation, or veteran’s status.

We value your interest and look forward to reviewing your application. For questions or more information, please email careerinfo@siue .edu. 







Employer

Southern Illinois University Edwardsville

Address

1040 Rendleman Hall

Edwardsville, Illinois, 62026

Website https://www.siue.edu/