Database Manager - SIUE - Edwardsville, IL

Janine Meyer
Janine Meyer
Fifth Anniversary Participant
in Jobs Board

Database Manager - CRM Systems

Salary - $64,000 - $67,000 annually

Full Time - on site

Overview

To build on a strong foundation of achievement and contribute to the realization of its ambitious institutional goals, Southern Illinois University Edwardsville (SIUE) invites applications for the position of Database Manager – CRM Systems. As a premier metropolitan university, SIUE is committed to advancing social and economic mobility while shaping the workforce of the future. Grounded in a comprehensive, broad-based education and enriched by hands-on research opportunities, SIUE equips its students with the knowledge and skills needed to succeed in a global marketplace and positively impact their communities.

Why SIUE?

Employing more than 2,400 faculty and staff members, SIUE is one of the largest employers in the Metropolitan St. Louis area. A study by SIUE School of Business faculty shows the University has a $1.3 billion annual economic impact on the region. Each year, the University's presence generates almost 9,000 additional jobs and more than $250 million in labor income for the area.

 Position Summary:
The SIUE Foundation is seeking a skilled and proactive Database Manager – CRM Systems to oversee the administration, performance, integrity, and security of our constituent relationship management (CRM) systems, with a primary focus on Blackbaud Raiser’s Edge. This role is instrumental in managing the database infrastructure that supports alumni engagement and fundraising efforts across the university.

Key Responsibilities:

  • Administer the Raiser’s Edge CRM and related systems, ensuring optimal functionality, reliability, and data security.
  • Troubleshoot system issues and implement technical solutions in collaboration with internal stakeholders and external vendors.
  • Perform regular imports of new and updated constituent data including alumni, donors, faculty/staff records, employment data, and prospect screenings.
  • Create and manage data queries, exports, and reports to support strategic decision-making by leadership and university partners.
  • Maintain high data integrity through routine audits, de-duplication, and health checks, implementing tools and processes to proactively manage data quality.
  • Develop and document policies and procedures governing database use, data standards, and security protocols.
  • Lead user training sessions, provide end-user support, and communicate system updates and best practices.
  • Support compliance with data retention schedules and ensure adherence to data governance and privacy regulations.

FLSA: Exempt

*Please note that this role is primarily on-site*

Minimum Acceptable Qualifications

CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER

  1. Any one or any combination totaling 5 years (60 months) from the following categories: 
    1. College coursework which includes Information Technology (IT), IT Management, Programming, IT Systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent: 
      • 30 semester hours equals one (1) year (12 months)
      • Associate’s Degree (60 semester hours) equals eighteen months (18 months)
      • 90 semester hours equals two (2) years (24 months)
      • Bachelor’s Degree (120 semester hours) equals three (3) years (36 months)
    2. Work experience in IT-related functions such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field, which includes supervisory or lead worker capacity. 

AND

  • A Bachelor’s Degree in Information Systems, Computer Information Systems, Data Analytics, or a closely related field
  • 3 years of professional experience (years can be concurrent with above years of work experience)
  • Experience with customer relationship management (CRM) software
  • Experience with HTML

Please include cover letter, resume and references.

https://www.schooljobs.com/careers/siue/jobs/4940432/database-manager-crm-systems-cs25-248?pagetype=jobOpportunitiesJobs

Questions? - Please reach out to Janine Meyer, Director of Operations at janmeye@siue.edu

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