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What is a tool, tip or trick you've discovered in web view that you love? It could be simple, could be a big feature - please share! Also, because I haven't bought my Halloween candy yet - what treat do you always stock your candy dish with (or steal from your kids) on Halloween? My favorite was always the full-sized…
We are brand new to RE and still finding our way around. As we set up for our year end giving I created a standard donation form and an optimized donation form, to see which we prefer. We came to the conclusion to use both. The standard we can embed on our webpage. The optimized we will hyperlink in our communications.…
We're exploring moving our email communications to Constant Contact with the RE NXT integration. We've continued using Online Express in Database View because of ongoing issues with blurry images in RE NXT emails that haven't been resolved. Has anyone made the switch to Constant Contact? If so, I'd love to hear about your…
Hi everyone, we are an environmental organization based in Canada and we are using the Fundraise Up integration. Gifts made via Fundraise Up online forms are processed via batch on NXT. We noticed though that the gifts are not being automatically receipted upon approval of the batch. Has anyone had that issue and was able…
Our legacy constituent notes are a mess of things that should be recorded elsewhere, don't need to be retained, or aren't categorized in a useful way. We want to both clean up our old notes and set ourselves up for better notes usage going forward. I think choosing the right constituent note types will help us with both,…
I am exploring sending gift receipts via email, but would like to have the email that was sent attached to the gift record (we do this for paper acknowledgements). Is there a way to do this? How do you view the email that was actually sent to the donor?
Hi all, As per the subject, we'd like to connect Raiser's Edge to Brevo (email marketing software quite popular in Europe). Does anyone use this combination? Know any companies that can create this API connection for us (without costing loads)? Any tips much appreciated!
Hello Blackbaud Community, I'm a UX researcher at Blackbaud. We're looking to speak with people who handle organization-level tasks for their Blackbaud account, such as managing subscriptions and renewals, paying invoices, or managing who has access, to share feedback on early designs. This includes people who work in a…
I was just in NXT working with a constituent's gift records. A pledge and payment for that pledge had been entered incorrectly. I needed to delete those and enter three separate pledges instead, and one payment for all three pledges. The problem is that the gifts I deleted didn't disappear immediately because the list…
I am finding this Duplicate Management Tool in RENXT a poor functionality that I cannot work with. When going through the list after selecting whether to merge or not, it takes you back to the top of the list which is a bad idea and have to go scrolling down where I left off in order to continue. While in Duplicate…
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Web View in Raiser's Edge NXT