Peer-to-Peer Fundraising Blog

I Need HELP!

I get it, there is a lot of information out there and sometimes, it is just easiest to take a deep breath and talk to the expert. In June 2019, charities like yours can get the help they need from Blackbaud's award winning Customer Support team. You’ll need your log in in order to get in touch with support.

Chat with Support: Available 8:30 a.m. to 8:00 p.m. ET Monday-Friday.

WAIT. I don't know what my Log In is?!?!

If you don’t have a log in you’ll need to contact your organization’s site administrator who can invite you to create a account. Note your log in is different than your Blackbaud Peer-to-Peer Fundraising, powered by JustGiving log in.

If you don’t have any organization admins, chat with someone to request help with setting up your log in by selecting “Website and Login Help” here.

For more information about how to access Customer Support, check out this Knowledgebase article How to Contact Support.   

WAIT! I'm not a customer/don't have an account yet.

If you’re not yet a Blackbaud Peer-to-Peer Fundraising, powered by JustGiving charity customer you can

Chat with our sales team

Submit a ticket to our pre-sales support team

Posted by Stephanie Thomas on Jun 3, 2019 3:17 PM America/New_York