Your account management team at Smart Tuition would advise once an invoice generates for the upcoming billing month, it would be considered too late to add additional billing items to the same invoice. Example: The invoice for September 15 th would generate on the 27 th of August. All items for the billing due for the month of September should be on file ... more

As Account Managers, we often receive requests that go something like this: “Dear Smart Aid, please stop sending my parents with these autogenerated emails.  We already made a financial aid decision for them and your emails just confuses them. Thank you, School Admin at St. Elsewhere.”  We certainly never want to cause any parent or school ... more

Your families are now enrolled in Smart Tuition and billing has been completed. Yay! Now the question is, do they know their account is live? How will families know they can log into their account for the first time to view their billing details and to possibly make a payment?   The first form of communication that will be sent is a welcome letter via email. ... more

School Administrators are able to upload documents on the behalf of the parents!  To submit required documentation to our secured servers, please follow these 3 easy steps:   1. Locate the specific family on the Manage Families page, and click the blue Family Name in the left-most column: 2. This will bring you to the Family Detail page.  On this page, ... more

Applications can be placed in up to 8 different Statuses while undergoing the Financial Aid Application Process.  To see these statuses , place your mouse cursor over the “Families” tab after logging into www.smartaidforschools.com , and click Manage Families : Open – Application has been started without any payment, and not yet submitted to Smart ... more

You are able to run a number of detailed reports when logged into www.smartaidforschools.com .  This is a quick, minute-long process that starts by clicking the “Reports” tab as seen below: To run a report, simply click the 'Generate Report' button.  This will initiate a new report, ran in real-time , meaning that it will use the most current data found ... more

Enrollment Season is understandably our busiest time of year, not only for the task of having families register to the school and into Smart Tuition, but also since that is when a large bulk of billing is applied to all your families at the same time. Depending on the nature of the billing item, whether it be tuition, a fee, or a discount, we have various ways ... more

Who is new at your school? Here at Smart Tuition we love getting to know our business officers since our goal is to be an integral part of your school team. During my time at Smart I have seen strong working relationships that seem more like friendships. Our services also far extend enrollment and billing. Ask us about reporting, ask us if you need ... more

Families often ask if they can use an overpayment as a donation to the school/church. If this is for a single family, you can make an adjustment on the account to record the value that is being donated. If you feel you will have additional quantities of donations, we offer a program called Buy Now, Give Now for additional collection needs. Encourage ... more

The Smart Family ID number changes each school year. Most people know this but are curious as to the reasoning why it exists. Here’s your answer: the activity on the family accounts point to reports associated with that school year. This makes reconciliation more compartmentalized and manageable. The 13-digit ID# is made up of three items: School ID# ... more