Altru upgrades are starting soon! This release includes several new features such as eTickets in Daily Sales, enhancements to ad-hoc queries, a simplified password reset experience for web form users, and more. Email Tickets from Daily Sales To save time and resources, you can now email tickets from Daily Sales!…
Hello Everyone, We will be performing maintenance on our staging databases on Thursday, October 6th from 6:00 PM EST - 11:00 PM EDT. During this time any Staging Environments may be unavailable for a short period of time. The staging sites will not be unavailable during the entire 5 hour block, but you may not be able to…
As you may have seen in a recent email, Blackbaud will soon require customers to enable multi-factor authentication on their Blackbaud ID username and password for Altru. At Blackbaud, we take the protection of your data very seriously, and understand that the confidentiality, integrity, and availability of your data is…
First, thanks to everyone for your feedback on our 5.26 release. With that feedback in mind, we made the following changes to Altru version 5.26: 1. Passwords expire every 365 days (instead of every 90 days) 2. Password expiration message includes an additional sentence: Select “Forgot your password?” below to continue.…
Hello Everyone, We will be performing maintenance on our staging databases on Tuesday, August 9th from 6:00 PM EST - 11:00 PM EST. This upgrade is in response to the feedback received on the updated password protection for web forms. During this time any Staging Environments may be unavailable for a short period of time.…
Altru upgrades are starting soon! This release includes security enhancements to your web forms.Stronger Password Requirements for Web Form Users To increase security for users, web forms now require stronger passwords and automatically expire after 365* days. After the upgrade, the sign in form prompts a user to change…
Welcome to Altru 5.26. This readme lists the issues resolved in version 5.26 of AltruDescription KB This fix resolves an issue that prevented users from adding or editing existing Notice/Disclaimer forms. 198630 This fix resolves an issue that caused the Omnibar to disappear while typing text. 198816 This fix resolves an…
Hello Everyone, We will be performing maintenance on our staging databases on Thursday, July 14th from 6:00 PM EST - 11:00 PM EST. During this time any Staging Environments may be unavailable for a short period of time. The staging sites will not be unavailable during the entire 5 hour block, but you may not be able to…
Welcome to Altru 5.25. This readme lists the issues resolved in version 5.25 of AltruDescription KB This fix resolves an issue that caused some reports and queries to export negative numbers as positive numbers. 197154 This fix resolves an issue that caused some users to experience slowness while rescheduling tickets.…
Hello Everyone, We will be performing maintenance on our staging databases on Thursday, April 21st from 6:00 PM EST - 11:00 PM EST. During this time any Staging Environments may be unavailable for a short period of time. The staging sites will not be unavailable during the entire 5 hour block, but you may not be able to…
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