It would be wonderful to be able to format our annual statements, under Reports > Financial Reports > Annual Statement Report > Annual Statements, so that the constituent shows on the top of the page but the financial information shows further down on the page so that it's more private and won't show on the front part when…
After we run an appeal in Altru, we usually pull the list into Excel and make some changes. Sometimes we move someone to a different segment; sometimes we decide to remove someone from the mailing all together; and sometimes we change the ask amounts. I have never imported the changes back into Altru but would like to…
We typically have our general admission program that links from our “Get Tickets” link on our website and pulls up. That works great. Monthly we have a Discovery Day, where we focus on 1 specific topic and have some workshops (pre-registered programs) associated with it. Separately, both these programs are doing what we…
Looking for insights into other organizations contribution based memberships/giving circles/recognition programs. Anyone have one that works smoothly that donors are happy with? What contributions are included? Is it an annual or rolling basis? And anything else of note. Our giving circle right now is…confusing. And…
Good morning, I received the email below this morning. Blackbaud recommends reviewing when we have automated processes running but they didn't send any link with instructions. How is everyone going about reviewing your automated processes? Is there a way to view everything that runs overnight? Thanks, Tamara As part of our…
I have been trying to add a new grant to our account. I created it under the General Ledger, but it does appear on any of the dropdown menus for reports or transactions.
Hello - I am trying to create a query to find Sales Orders with missing zip codes within the last week. I believe I am creating the query incorrectly and wanted to see if anyone could help me with finding my mistake. I have run the zip code report and can see that last week there were 176 missing zip codes. However, when I…
Hello! We are looking to implement digital membership cards. If your institutional uses digital membership cards, what company do you use? Are you happy with them? What are your pain points? If you have experience with several companies, a recommendation would be great! Thank you, Laura Taylor Database and Development…
good evening,I am stuck for month now and cannot get access to my account on blackboard. I don't have anymore my phone and lost my recovery code and I am not able to connect with anyone to figure out my connection.
We are noticing more corporate donors are starting to use virtual credit cards for their donations. These donations have included grants and event table sponsors. Is there a way to process these transactions without the normal Merchant Services processing fees. This is particularly concerning since these donation amounts…
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