We are wanting to do a Cyber Monday Deal that gives all membership purchases an Unnamed Adult Membership add-on. How can we restrict the code for online only and can only be applied if they add the Unnamed Adult option. Currently using a code would apply the discount amount to any membership they purchase, reducing the…
Get excited...the Blackbaud Product Update Briefings are happening November 12-15th! Our Product Update Briefings showcase recent innovations and preview future plans, including many features and functionality sourced from community member ideas. Register today for the Product Update Briefings and after you watch them we’d…
I would like to create a query to ensure the correct constituent is designated as the head of household. How can I go about setting this up?
Hi, I've done the following linked process on my own computer (a Windows PC) to streamline acknowledgement letters. I'm stuck on how to do this with a Mac. In particular, I'm having trouble copying over the filename/file path as described in the video. Does someone here have any idea? Did Blackbaud produce a version of…
Do I need to purchase a scanner and have an appropriate port on a tablet to scan barcodes or is there a way to do it using the camera on the tablet?
Hi friends, I have three quick questions regarding handling PayPal donations with Online Express and reconciling. 1. Once PayPal is configured, will these donations automatically sync into the Online Express gift portal, or must they be manually entered from the PayPal transaction reports? 2. For reconciliation, do PayPal…
Hi! How do you handle undefined capacity ratings (after an analysis, you just can't suggest a number)? Do you leave the field empty or do you have a special description for an undefined rating? We're trying to see what other organizations do since the same prospects always come up as not having a rating when we know we've…
I need to create a data pull for a mailing with the following parameters: Constituents to include- Alumni (1965-1993), grandparents, and past parents (from 2012 or older). Other parameters: At least 10 gifts in the last 15 years Total giving for all gifts to be 25k or more At least one gift in the past 5 years (except…
Hi - is there any way to track donation revenue that comes from our outside paid advertising? We need a way to measure the ROI on the ads. Has anyone else found a way to do this? We are working on RE NXT Online Giving. Thank you!
Hi - when I am trying to re-direct the NXT donation confirmation to another website (vs using the default) - it first goes back to the donation form page before going to my website page. Is there a way to fix this error? Thanks!
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