I need to be able to build a query that shows when the data entry on a gift was done even if the ‘transaction date’ field was back dated. For context, we are debating using the trans date field to record either the postmark date or the received date - in either case, most gifts will end up backdated. I need to run a report…
Our property seems to have a huge wealth of naming opportunities, and a specific room in one of our buildings is now named. I've added the room within the location configurator, but I cannot seem to “choose” it when creating a new event or editing an existing one? Specifically, I don't see a “room field”. I consulted this…
Hi there, I have a payment/donation on file from 2023 that needs to be adjusted to a membership renewal. Technically our FY (which is the same as calendar year) for 2023 is now closed. Assuming Finance can do an easy journal entry on their end, what is the best way to accomplish this on mine in Altru?
There is one major flaw where you can too-easily delete an entire program with all of its events when you intend to only delete one event.?
Hello! We are taking the leap and using our first RENXT online registration forms for our Gala event in November. We need this to be as SEAMLESS as possible - are there any tips/tricks/advice that anyone has learned along the way that would be helpful? Appreciate any input!
As someone who is new to my museum I do not have a lot of information on constituents and organizations. Putting in communications is helpful but for older contacts I have no context. Is there a field anywhere to describe an organization, our involvement with them etc?
Hi all, Our museum is beginning to offer structured, hour-long Outreach Workshops that occur offsite. I am this close to getting it right in Altru, but need a little help. What I'm currently doing is booking these as Group Sales. I have created an “Outreach Workshop” Group type, and “Outreach Participant” as a Group Sales…
Email from my Director of Marketing: “Hoping to enlist your help to create a payment form for annual photography permits. We are planning to implement an approval and permitting process for photographers who want to use the Gardens for professional shoots. There will be a $150 annual fee, and there will be an add-on fee…
We would like to sell tickets through third party travel operators. To do this, we need to provide them with a group of barcodes that they can resell and their customers can use to gain entry. We can figure out the financial end in a few different ways, but we are stumped on providing bar codes that will work for any day…
Does anyone else use Tableau as a target for Blackbaud Altru ODATA connections? For all versions after Tableau 2023.1.0 we have been encountering an error ("Illegal Character at Index 5") whenever we point Tableau to an Altru ODATA URL. As a result, we have been using older versions of Tableau and Tableau Bridge. Tableau…
It looks like you're new here. Sign in or register to get started.