Hello! I want to generate a query that will help me identify a group on donors who have made a gift in a specific period (I have Batch numbers) and have increased their gift amount from their last gift. What would be the best way to get this result? TIA!
Our Stewardship team is wanting a way to track tasks for recognition, such as removal of signage or due dates for various tasks. We had told them to use actions in RE NXT, but they seem reluctant and want a way to see 'the big picture' a month or so at a time. I thought perhaps a calendar could be connected with power…
We would like to reset a Constituent's BBIS password from CRM. Not all of our CRM users have access to BBIS so this would be a way of exposing that functionality without exposing all of BBIS. I was thinking of adding a child tab under Online Info on the constituent record with a record operation to call some password reset…
We have now released version 4.0 SP42 Hot Fix 1 (4.0.186.4209), and it is available for download here. If Blackbaud hosts your database, please use the CRM Cloud Portal to self-deploy the hotfix to your lower environments. To deploy to production, file a request with Support. This hot fix contains changes to Blackbaud…
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In March, I had the pleasure to host the inaugural InsideTrack for Blackbaud CRM—a new monthly series designed to give customers a direct line to our product management team and a clear view into what’s new, what’s next, and why it matters. The March session focused on the reimagined user experience powered by SKY UX.…
Hi there - was wondering if anyone is building reports and dashboards in tableau using data linked from CRM? Our team is in the process of making this transition and was curious how others have managed it. Thanks!
Wondering if anyone else requires point and time reporting (end of FY, previous month, end of campaign) and solved it in a way that does not require you to keep a backup of your CRM DW? OSU would like to get away from this strategy.
Managing a powerful enterprise fundraising platform like Blackbaud CRM™ means staying informed, planning ahead, and having the right guidance at the right time. That’s why we’re excited to introduce the new Blackbaud CRM Resource Center—a centralized destination designed to help you stay current, work smarter, and plan…
Curious if others are running into this as well, when a support case becomes more complex and spans multiple emails back and forth the case notes can get pretty hard to follow. Each note often includes the entire email thread from prior responses, so you end up scrolling through a lot of repeated content just to find what…
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Early-bird registration for bbcon 2026 in Columbus, OH is open! Register early to lock in our lowest price and save $779. Plus, early registration gives you access to great hotel rates through our bbcon room blocks. Register now! What’s in it for you? Learn AI skills to expand your impact and elevate your career Connect…
Last year, many fundraisers felt generosity “show up again”—and in our latest Blackbaud Institute research: 2025 Trends in Giving Spotlight, the data supports that giving grew, and prepared organizations built real momentum. Key Takeaways The typical organization saw ~4.3% growth in 2025. Results were heavily concentrated…
Registration is now open for Blackbaud’s bi-annual Product Update Briefings, happening May 5-7. These virtual sessions are tailored to provide you with the tools and insights needed to maximize the impact of your mission-driven work. By joining, you’ll hear from our product experts about the latest product features and…
