We are currently having a number of issues with the web purchasing portal. The issues range from error 503 to expired tokens while we are in the middle of creating or approving a requisition to bad gateway messages when trying to save a requisition. Multiple users have been getting the 503 error. Sometimes restarting…
I have emailed a few times asking for more information about the BB purchase card but have not received anything back and its been 3+weeks. Does anybody use their card? Is worth it? Is it troubling? Is it difficult getting help when fraud charges appear? Is it easy to set up and set limits? I have so many more questions if…
So I've just finished talking to support, and being told that there is no way to have a name come through on pledge payments that are set up via the Online Giving pledge forms because of the way the new Blackbaud checkout works. Is anyone else having this issue? How are you getting around it? How are you reconciling with…
Good Morning. I need some assistance and after briefly doing a search, I could not come up with anything My CFO has been going through permissions and settings and everything that has to do with reporting is checked. I reached out to Blackbaud's chat and they just repeatedly told me to have my administrator change my…
Hi everyone, I'm currently working with a Canadian company setup in Financial Edge NXT (FE NXT), and I need some help regarding API access. In the application, under: Settings → Payables → Configuration Section → Organization Info → GST/HST Information, there are two specific values listed that I need to extract via the…
I was just told by customer support that the ability to create a prereconciliation report is gone from NXT. It is also no longer available in database view. How am I to get approval to complete the recon without a prereconciliation report? Just tell the reviewer to trust me? Bad move, BB.
I'm trying to work on building our Statement of Cash Flow in FE NXT. I'm trying to have it look like our audited statement of cash flow, however, the one in FE is so much more detailed. I know we can add the chart organizer, but there doesn't seem to be a way to add the chart level, which would allow it to sum and be less…
I can't find a way to print a credit memo like we could in database view in NXT. Does this not exist? Will it exist before database view goes away?
Has anyone had issues with spending a PO in AP? For me it seems to be related to only certain PO numbers. Some of these PO's I have been spending down all year. I get the message amount must be fully receipted I can go to data base, add my receipt, save, return to NXT and add my invoice to the receipt….
I am just checking to see if anyone knows if the ability to do global changes in the journal entries will be available in NXT as in the database? This is vital to have it included as an option since it would be very tedious to change multiple lines by hand if a change or correction is needed in a journal entry, which could…
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