My validation reports are running, but when I click "view report" the next screen isn't populating with any information. It's just a blank, white screen with what looks like a blue loading bar at the top, but it's doing nothing. I tried this with Account Payable, Accounts Receivable, and a Journal Entry. To troubleshoot, I…
Hey everyone — posting on behalf of a long-time nonprofit client in San Francisco with an urgent issue in their Blackbaud Financial Edge Cloud environment. They accidentally took down their instance while cloning a repository and need someone who can jump in right away to help restore access, troubleshoot, and optimize the…
We’ve been working to improve the closing process in Financial Edge NXT General Ledger, and we would love to hear from you. Especially if you are a controller or a finance director who handles the closing process, please let us know how we can make your experience better. Click here to fill out our survey. Let us know what…
Is anyone using an external 1099 software package to process 1099's?
We are looking into using the expense platform, Ramp. Our goal is to use this platform to better streamline our credit card processes. I was hoping to see if anyone had personal experiences with Ramp, and how they felt it worked with Financial Edge NXT.
I am the new ED of a university foundation that uses both RE and FE for our CRM and financial management. We now have an entirely new staff and nobody has a clear understanding of how to do anything other than the basics (data entry, etc). I have found the reporting system entirely frustrating in getting data out that…
My batch validations/post reports are only printing in landscape….WHY? AP validation/posting is in portrait. All preferences in FE are portrait. Anyone find a solution to this? It's horrible!
Update in the past day or so has the pdf opening when you select "export to pdf". I don't necessarily want the pdf to open, and it's disruptive. Any way to de-select that option?
I noticed how Blackbaud updated the reporting. Now when you run a report you can only save and generate, export as PDF, export to excel, or export to word. Then when you generate the report, you can't tell if it's generating in the background or not until you receive a notification that it's available to download.…
hese recent changes with expense management are making life harder not easier. For example, the document preview window, while a nice thought, only shows the last uploaded document. If that document was a spreadsheet, upon navigating to the invoice request, the system asks you to open this weirdly titled spreadsheet (just…
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