Exporting Statements

Is anyone else running into the same issue when trying to export statements in receivables? I am trying to export a statement as excel data, but it just keeps exporting as a PDF. I click generate > excel data ( I have tried regular excel) and I gives me a PDF.

Tagged:

Answers

  • Kevin Brazell
    Kevin Brazell Blackbaud Employee
    Tenth Anniversary Kudos 5 First Reply Name Dropper

    I'm not getting that in my database. If it's persisting, I'd definitely contact support to have them check if there is an issue specific to your database.