Connect with other Blackbaud customers, discuss best practices, and get Blackbaud product updates.
My company sends emails through Luminate. I am investigating a specific set of contacts and I'm curious which emails they have received, which they opened, clicked on, which links they've clicked etc. I'm used to this being standard in reporting for marketing email systems. Found this documentation: Tracking the Emails…
In our previous blog post, we covered why preparing for HTTPS is critical and how upcoming browser security changes may impact your fundraising experience. This is the browser warning we want to help you avoid: For more information, check out Google’s official statement. Now, let’s focus on how to use the tools available…
When I rebuild a group, does it automatically recount the underlying query? Or do I need to recount the query and then rebuild the group?
The bbdevdays 2026 session lineup is live! bbdevdays is your gateway to finding new ways to extend your Blackbaud solutions, learn new skills, and build your community. bbdevdays 2026 offers hands‑on learning and real‑world examples for Luminate Online users — whether you’re just getting started or pushing the platform…
The Blackbaud Product Update Briefings are happening May 5-7! Blackbaud Luminate Online® & Blackbaud TeamRaiser® is Wednesday, May 6 at 12:00 p.m. ET. Our Product Update Briefings showcase recent innovations and preview future plans, including many features and functionality sourced from community member ideas. Register…
As browsers prioritize secure connections, fundraising links and pages may face challenges, especially if older HTTP links remain. This shift could affect supporter engagement. Blackbaud is committed to guiding Blackbaud Luminate Online™ and Blackbaud TeamRaiser® customers by offering intuitive tools and insights to ensure…
Join our Product Update Briefing on May 6th Our next Product Update Briefing (PUB) for Blackbaud Luminate Online® and Blackbaud TeamRaiser® takes place on May 6 at 12:00 pm ET, and this session is packed with meaningful updates you will not want to miss. In this briefing, we'll walk through what’s available now, what’s…
⏰ The clock is ticking! Are your peer-to-peer fundraising efforts meeting participants where they are on their phones? 📱 If not, it’s time to modernize your approach. Join Blackbaud and Nuclavis for Modernize Peer-to-Peer Fundraising With Mobile-First Engagement, a webinar designed to help you: ✨ Recruit, coach, and…
I asked this question 4 years ago and never got an answer. Is it possible to download all available discount codes for a Team Raiser? DiscountType and Amount come in the TeamRaiserRegistration record. DiscountID can be pulled from Payment.Discount record. getParticipationTypes allows you to see if there are any discount…
I'm trying to set up a Welcome Series in Luminate and I'm having difficulty creating the query logic. I want first transaction date equals 1 day prior to today (I also have First Gift Date that I could select) I also want to select only Direct Mail, Monthly, Unsolicited, Telemarketing - but 'campaigns' don't seem to be an…
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Join us for a closer look at how a better giving experience can help turn donor intent into completed gifts. Every click to donate matters. When donation forms are easy to navigate, aligned with your brand, and designed to remove friction, donors can stay focused on what inspired them to give in the first place. That's why…
