I'm trying to set up a Welcome Series in Luminate and I'm having difficulty creating the query logic. I want first transaction date equals 1 day prior to today (I also have First Gift Date that I could select) I also want to select only Direct Mail, Monthly, Unsolicited, Telemarketing - but 'campaigns' don't seem to be an…
Today’s participants expect timely, relevant communication—especially on mobile. That’s why we’re excited to invite you to an upcoming webinar with Blackbaud and Nuclavis focused on modernizing peer‑to‑peer fundraising through mobile‑first engagement. 🗓 April 28 | 1:00 PM ET In this practical, outcomes‑focused session,…
Hello all! Here are the details for our upcoming April Webinar! I invite you to ask questions that you'd like answered here or in the webinar; as well as to share any experiences you have relevant to the subject! I'll be inviting the speakers to join us here in the discussion both leading up to the webinar as well as for a…
If anyone is newly experiencing their favicons not showing up in browser tabs on their LO pages, this may be the reason — and a solution. Your favicons are probably not showing up any more because the code in the "Meta Tags" field of your PageWrapper are being placed in the <body> of the html doc instead of the <head>. I'm…
Our email preferences require massive clean up. I want to turn them off, but everyone says I can't bc we will lose data. If I do turn them all off, is there a place where they will be stored and pulled in the future?
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I’m looking to retrieve all active FR_IDs from Luminate using the API. After reviewing the Luminate API documentation, I couldn’t find any endpoint that returns the FR_ID. Is there an API available to fetch FR_IDs, or an alternative approach to obtain them programmatically? At the moment, we’re retrieving them manually,…
Hi all, We've had a few instances where a donor wishes to be truly anonymous, e.g., the participant has no method for seeing who gave a gift. While we have been able to avoid sending auto-responders and keeping the name as 'anonymous' on the donor scroll in the participant's public fundraising page, we haven't found a…
When it comes to auto-responders for our donation and registration forms in LO, my organization has always used bracket syntax for the HTML versions and XML syntax for the plain text versions. The people who originally made these decisions have since departed, and I am curious if anyone knows a potential reasoning behind…
Hi everyone, I’m working on integrating Luminate Online TeamRaiser with Drupal using the CRTeamraiserAPI. I need to fetch all participants for a specific TeamRaiser event using only the fr_id. My event setup: The event has no teams All registrants are individual participants I need to retrieve the full list of participants…
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Many organizations invest in powerful platforms with ambitious goals—only to find that real progress feels harder than expected. Competing priorities, limited capacity, and uncertainty about where to focus can stall even the most well-intentioned teams. In this thought leadership conversation, leaders from Blackbaud and…
Join Blackbaud and Nuclavis for a practical, outcomes focused look at how TeamRaiser and Nuclavis Messaging work together to strengthen peer to peer fundraising through mobile first engagement. Today’s participants expect timely, relevant communication—especially on mobile. In this session, you’ll see how TeamRaiser…
