I assume we will need to be updating all transactions, including event and ecommerce transactions to the new BB Checkout standard. Is that available now for events and ecommerce?
I would love to be able to pull a report that shows target groups and do not email groups for each message. Any thoughts on a best way to do this?
Is there a way to access sent email metrics like clicks, opens through the Luminate Online API?
Our org is implementing Delayed Self-Pledges in 2025 but have concerns about donations via donor advised funds. Some DAFs question whether or not the donation will be used to fulfill a fundraising requirement and if so, the DAF cannot be granted. How do other orgs approach this?
I've been trying to set up the new BB Checkout Modal on a donation campaign, but when I try to switch to the new Checkout Merchant Account on the campaign level, I get the error “This campaign cannot support a merchant account that uses the new checkout, because a donation form associated with this campaign is enabled with…
What are the best solutions for event day check-in for teamraiser participants? We need to make sure that attendees have paid their registration fee. But we have a large amount of attendees, so having them queue to be checked manually against a printed registration report is not feasible. And a good portion of these…
Get excited...the Blackbaud Product Update Briefings are happening November 12-15th! Our Product Update Briefings showcase recent innovations and preview future plans, including many features and functionality sourced from community member ideas. Register today for the Product Update Briefings and after you watch them we’d…
I'm making another attempt at using the new email builder and a few things I'm running into are: - Adjusting padding for the width of the entire email ( I can't get rid of a very wide margin). I'd like our top banner image to fill the whole width of the viewport. - Center buttons and the option to make the button width…
I am new to Events in Luminate. We do not have Team Raiser. I understand that discount codes are not available for “regular events” in Luminate. My question is can someone define promotion code and define discount code? I am struggling finding information. Several of the links on this discussion are no longer available.…
Hello everyone, I have been trying to add Font Awesome icons to my page wrapper without success. I have added the script to the head and set up everything on Font Awesome's side but still nothing loads. Does anyone have any suggestions?
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