Reporting on Target Groups and Do Not Email Groups

Rachel Goldfarb

I would love to be able to pull a report that shows target groups and do not email groups for each message. Any thoughts on a best way to do this?

Crystal Bruce

@Rachel Goldfarb Hi! I see it has been about 24 hours since your post and I want to ensure you receive an answer, so I am reaching out to my team to see if this is possible. Thanks!

Alex Wong

@Rachel Goldfarb
I don't believe this report is a function of LO directly. Your option maybe (1) ask Blackbaud support and potentially needing to pay BB for a report to be created for you (2) I think it is available through the SOAP API for LO where you can directly query the data in LO.

Allison King

@Rachel Goldfarb @Rachel Goldfarb You can go into the delivery details report of each message to see the target groups and do not email groups for each message. That might be a bit time consuming though. I know there is a Group Performance Report that is available at the Campaign level, but you have to select the groups to report on. There's also a Group Performance by Message report template in Report Writer. But again you have to select the campaigns and groups when running it. Not sure if those will give you what you want.

Rachel Goldfarb

@Allison King Yeah, right now I'm going through things individually which is time consuming for sure. The reports you mention will show how many members of a given group received an email, but they don't touch the do not email groups, which means I'm missing a large chunk of the picture of I go that way.

Crystal Bruce

@Allison King I was coming here to report this answer from Troy and you are already on it! Thank you