Just another in a long line of issues with RE NXT. In database View, you can add or edit notes in Database View, BUT in RE NXT, you cannot add or edit any gift notes (which is IMPORTANT). Another SNAFU with RE NXT and yet Blackbaud want to eventually get rid of Database, are you kidding me. You have a system that does not…
University of Otago has two different BBMS accounts, and each require a different tax number. Until Web View Receipting allows for multiple PDF receipt templates, we will need to continue using NetCommunity. In the short term, Otago can use one account for an NXT Donation form and configure receipts for that tax number,…
We are trying to become more reliant on NXT since we know DB view will eventually go away. We had a staff member pull a list of new donors within a specific timeframe and excluded Recurring Gift and Pledge. I ran the same list in DB view and the number of people reported was different by three donors. It looks like NXT and…
We've been using the hosted RE database view for years and are now preparing to transition key processes to web view (RE NXT). Our Finance team uses Ellucian Colleague, and historically, we’ve relied on the commit and post reports from batch processing in database view to provide daily gift data to the Business Office for…
Hi all, Sourcing some ideas here: what does everyone use gift subtype for? As gift subtype also can drive GL Distribution into FE, it is an important field unlike others. We currently use it indicate 2 pieces of information: bank of deposit (which GL distribution translate to account code (2nd segment of our account…
Right now, RE NXT shows only the Appeal Description on a record. We use Appeal ID to quickly review the appeals sent to a donor. I need a way to see that ID in web view, just as we can switch between the two in DBV under User Options. Am I missing this option in web view, or has it not been made available? EDITED: Please…
My colleague is asking me for a report of donors who gave through their DAF or IRA accounts. I don't see how this is possible to run but wanted to reach out to you all to see if you have a suggestion. Thank you!
We are new to Raiser's Edge NXT and about to Go Live. We would like recommendations on the best use of Type when building out Actions for Constituents on Categories.
Hello, Has anyone had issues with credit card donations created online through BB Merchant Services not showing in Gifts in RE NXT? How do you resolve this issue? Thank you.
Few staff are out of office and looking at merchant service report and see refund, and curious to know who processed and why. Not doubting legitimacy of it. I was told however from support there is no tracking for that, no way to know from BB who processed it. Is anyone else simply blown away by the lack of basic services…
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