Hi all, Our current Database Administrator just gave notice. Any recommendations on what to prioritize in the next two weeks in terms of administrator functions or best practice for this situation? Open to any and all advice! Thanks! ***I should clarify as the Gift Processor, I am inheriting responsibilities in the…
Get your questions ready for David Springer during our Ask the Experts session right here in the Blackbaud Raiser's Edge Community! He's answering your questions about the new Query functionality tomorrow starting around 10am est through 5pm est on Thursday (12th). The Q&A session will be located at the top of the home…
I had tested two eblasts before sending them, and both of them went out with broken links. One platform was RE NXT and the other was CORE. I sent a test to my work and my personal email so I could check on my desktop and through personal mobile just to be sure. They went out successfully, but people emailed me back that…
In the midst of working on collections I've noticed we have many donors who have been getting 4+ pledge reminders but not paying. Is there a report I can run that will show either the donor or the gift and just the number of reminders that were sent? We also have an internal attribute for “4+ Invoices Sent” that I'd like…
Hi, We currently need to get all our historical data from BidPal into RE. We are looking into using Omatic but was wondering: * Besides BidPal is there a more robust platform that integrates with RE easily * If you do use BidPal how do you get your info into RE Thank you! Marisa
I’m building an Analysis Dashboard to showcase our Top Donors and am nearly finished. The last piece I need help with is setting a filter to only include gifts of $20,000 and above. Does anyone know if there’s a way to filter by gift amount directly within the dashboard? I’d love any advice or tips you have! Thanks in…
Hello folks. I have a question about the best way to handle a missed installment payment. I had two cards decline on a batch of pledges (all which are paid with an installment schedule) that is processed monthly. We were not able to have these paid by the time the next month came around. I processed this month's batch as…
Hi All, Happy Giving Tuesday! I have received a few calls to inquire about the "extremely high fees" that our donors experienced when making their gift online. I called Blackbaud and was provided this article and an explanation that with Blackbaud Cover the donor is given multiple options to pay various amounts directly to…
We create pledges in RE which may be payable over next five years in yearly instalments but count the total pledge amount (e.g. $25k) as commit revenue for the current fiscal year. Is it possible that we can automate the credit card processing in BBMS that applies to the existing pledge instead of creating a recurring gift…
Is there a way in NXT to get a list of only Sponsors for an Event? There are a couple of things that I'm after for this, as I'd like to know the detail the constituents who were/are event sponsors, as well as get a summary of those sponsorships levels. While I know I can see some of this information on the Event page in…
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