Kia ora Team, I am researching the benefits of NXT Automatic RG processing and have some questions - hoping I can get some answers here. * Do all gift fields that appear on the RG in database view, carry over to the RG-PAY CASH gift management once gift has been processed? So far I can only see that once a RG is converted…
All-Star Christine Robertson will be sharing her expertise on cleaning up data in Blackbaud Raiser's Edge NXT® starting tomorrow (15th) and running through Thursday (17th). You'll find the Ask an All-Star discussion at the top of this home page starting at 10am est. Get your questions ready!
Alex, We need your All-Star help! We've started to switch over from Online Express to NXT and are experiencing a few glitches. * Where do we find the authorization numbers for each credit card now that there is no commit batch process. * Our NXT form is not collecting addresses on new donors. * Reporting. We are about two…
When I run the Gift Detail and Summary Report for this fiscal year, it is giving me payments on pledges that came in this fiscal year, but the pledge was from last fiscal year. We don't want these payments showing up on the report. Any ideas on how to make that happen?
My organization is preparing for our year-end mailing. As part of the process, we are wanting to include targeted asks for our donors. I thought including the target gift range from Prospect Insights might help with this; however, I could not find a way to export this information. Is this functionality available in RE…
System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary. Above message is appearing on Online Express on a form with free tickets.
Hi there, does anyone know a way to increase font and mouse pointer size in RE database view?
Hi all, We’re currently exploring the best way to implement solicit codes alongside DNC (Do Not Contact) icons for our outreach efforts. Specifically, we’re trying to clarify how to handle these codes: * For a "Do Not Email" solicit code: Should we add the DNC icon directly to the email address? * For a "Do Not Phone"…
I am trying to create dashboard in which I want to show the total amount of installment balance due in a fiscal by Fundraiser. As soon as I try to create an insight which included Fundraiser name and Installment Pledge balance my filter stops working. What is the best way to get this information through the “Report…
Hi all, I saw some previous threads from 2013/2016/2017 about Solicitor Types that were helpful, but wanted to see if there is more recent advice on Solicitor Types best practices. I work for a university and right now, we are going to start a larger moves management system. I understand it was advised in the past to…
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