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Finding Resources Faster: A Few Changes to Our Training & Support Navigation
Read about a few minor changes to the navigation on blackbaud.com.You’ve shared helpful feedback with us on how to make it easier to find training and support resources on Blackbaud.com, so we want to update you on a few minor changes to our website’s navigation effective June 17, 2025. All that’s changing is the location…
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Getting You Back to Your Mission Faster: How Customer Support Uses Operators During Peak Volume
At Blackbaud, we know your time is valuable and when you reach out to us, we want to help you successfully resolve any issues as quickly and efficiently as possible. That’s why, during peak times, our operators help gather key details upfront—so when a support agent steps in, they’re ready to resolve your issue right away.…
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bbdevdays 2025: What You Missed and How to Join In!
With three days full of community and creativity, bbdevdays 2025 attendees explored innovative solutions through over 125 sessions, including panel discussions, hands-on Skills Labs, live demos, and engaging keynotes. There’s still time to immerse yourself in the knowledge! It’s hard to believe bbdevdays 2025 is already…
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The Buzz: June 2025 Edition!
Inside you'll find a double badge challenge for June, a last-minute reminder for the Blackbaud Impact Awards, rewards for sharing your product experience, product updates, upcoming event highlights, and more!Welcome to June, Community! We are excited to kick things off with a double badge opportunity! June Challenge: This…
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June Blackbaud Connect for Success Events
Register for June's Connect for Success events from Blackbaud – virtual meetings to engage with and learn from your peers.Every month, our Connect for Success sessions focus on a specific topic, with a customer success manager highlighting best practices related to the topic to get the conversation started. The topics are…
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Happy Pride Month!
We're wishing our customers and employees a Happy Pride Month!Hi Blackbaud Community, With June being Pride Month in the US and Canada, we are kicking off our celebrations with our employees worldwide, appreciating the contributions of the LGBTQIA+ community in our workplace and the world. We're proud to champion equality…
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Just released: The New Blackbaud Impact Report!
We're thrilled to announce the launch of our 2024 Impact Report—our annual report that shares Blackbaud's environmental, social, and governance progress.We know you expect us to “walk the talk” and operate as a responsible corporate citizen as we support your work, so we’re pleased to share this in-depth look at the…
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[New Research] The Status of Fundraising in the AI Era
Fundraising is changing in the era of AI—where do you fit in? The Blackbaud Institute asked 550+ nonprofit and education professionals in the US about factors driving their fundraising success. Keep reading to learn what they shared! The Status of Fundraising in the AI Era provides an in-depth view of current trends in…
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Will You be Joining us at bbcon in Philadelphia? We Hope So! Save Big with Early Bird Pricing.
bbcon in Philadelphia is going to be amazing—you won't want to miss a single moment!We're counting down the days until bbcon kicks off in Philadelphia from October 6–8! Register today and join the Blackbaud community in person. This incredible event is the year's largest gathering for our customers, thousands of…
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Unlock New Opportunities at bbdevdays with Braindates!
This year, bbdevdays is all about finding community among innovators of all skill levels, gaining new skills, growing your network, and seeing what’s possible together. We’re excited to introduce Braindates, 1-on-1 or small group discussions, offering an easy way to network and learn from each other.Our agenda is packed…