Social Media Strategy



Our organization is trying to create a more robust social media strategy. What vendors do you use for tracking your social media engagement, and how do you, in turn, use that data to help gather prospects for your development staff? We have RE NXT and Net Community but are looking for a more robust social media vendor.


Thank you,

Alex

Comments

  • Good Morning, Alex!


    Looking forward to connecting more with this group. You have a very good question. Discovery and then tracking moves management is so important in relationship development. I look forward to seeing the responses that you might have!


    Audrey
  • This is very interesting. We too are looking for a way to track our social media engagement and link it to Rasier's Edge. Overall, we want to track social media, email engagement, donations, etc. to get the full picture of our constituents. I have been exploring many options but I cannot seem to come up with a solid plan. I am discovering, from different organizations I am talking with, that they are using 2 or 3 different platforms and manually piecing the information. It seems like a Frankenstein approach, but I am unsure there is a better solution.
  • It's so funny you ask this question. I just listened to a Blackbaud webinar regarding new Annual Fund Phone program software and kept thinking- "What about social media!?"I have no answer but as soon as someone does I have a feeling a bunch of us are going to jump on it!!

    ~Jennifer
  • We too are interested in this topic and ongoing conversation.

    Thanks everyone!
  • We too are interested in this topic, thanks everyone.

  • Mary Harden Rudisill
    Mary Harden Rudisill Blackbaud Employee
    Seventh Anniversary Kudos 2 Name Dropper Participant
    I remember seeing a session at one of the conferences that I think might have been relevant. I think this is the one:
    https://www.bbconference.com/2021/session/358479/leading-with-digital-how-a-simple-shift-in-mindset-can-greatly-shift-your-revenue

    not that that helps terribly since I do not see a way to watch it. But you can see the fellow who gave the talk. Maybe someone could reach out to him directly?
  • Mary Harden Rudisill
    Mary Harden Rudisill Blackbaud Employee
    Seventh Anniversary Kudos 2 Name Dropper Participant
    I'm not sure how long that link will be valid, so here is a screenshot of the page that it takes you to: