I am not able to add application on Financial Edge

Jack Braj

i added my application to Raiser Edge from control panel section of Raiser Edge but on Financial Edge under control panel section there is no option to add application.

So i am able to run sky api for Raiser Edge but not for Financial Edge. so can you help to add application on Financial Edge


Thanks

Ben Lambert

Hi Jack,


SKY applications are enabled at the "environment" level (where an environment can be thought of as a container of applications and services like Raiser's Edge and Financial Edge).  So if your RENXT and FENXT are part of the same environment, then you can enable your SKY application via RENXT's Control Panel OR via FENXT's Control Panel...both menu items navigate to the same page and show the same data.


If your FENXT instance is not part of the same environment that contains your RENXT instance, then you'll need to enable it in both environments (and your app will need to obtain access tokens for each environment).


Looking at our internal systems, I can see that your application is enabled within an environment that contains RENXT but not FENXT (which appears to be contained in a different environment).

Steven Cinquegrana

The idea of adding an application/integration to and "environment" sounds good in theory but in practice I think it can be a bit weird; more often than not apps only work with one BB product.


Eg our Springbaud NeXT product is only usable with RE NXT; it has no knowledge of or ability to work with anything else. But I found out quite a while back - and posted about it here - that when I added it "to The Raiser's Edge NXT" it was also available as a Financial Edge NXT app. I still think that that's quite confusing.

Steve Cinquegrana | CEO and Principal Developer | Protégé Solutions

 

Jack Braj

Jack Braj:

Ben Lambert:

Hi Jack,


SKY applications are enabled at the "environment" level (where an environment can be thought of as a container of applications and services like Raiser's Edge and Financial Edge).  So if your RENXT and FENXT are part of the same environment, then you can enable your SKY application via RENXT's Control Panel OR via FENXT's Control Panel...both menu items navigate to the same page and show the same data.


If your FENXT instance is not part of the same environment that contains your RENXT instance, then you'll need to enable it in both environments (and your app will need to obtain access tokens for each environment).


Looking at our internal systems, I can see that your application is enabled within an environment that contains RENXT but not FENXT (which appears to be contained in a different environment).

So how i can connect with FENXT because in my case i have two environment and i am not able to see  SKY application via FENXT Control Panel


Thanks