Unable to Attach Documents

Is anyone else experiencing this problem?  I'm getting an error message when I try to attach a document (New>Document).  It was working just fine yesterday.


Nish

Doris Duke Charitable Foundation

Comments

  • Yes.

    I just put in a case for this. 

    They don't seem to know this is a system-wide issue.
  • I was just on the phone with Support for another issue and brought this up as I too could not attach documents this morning; it sounds like they're aware and will be working on it.
  • I have been attaching documents this morning with no issue. In the past that has happened to me and I had to reinstall the “Send to gifts online” button. Also, I’m not sure if it depends on what browser you use.
  • I'm not using Send to GIFTS, btw.  I'm attaching directly in BBGM.  I have a ticket in and they wrote back saying they're aware of the issue and they're working on a fix.
  • I see. I thought maybe you were uploading through Outlook.
  • Have they fixed this issue?

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