How to retrieve Gateway Result Code from BBMS

Fred Tawil
Fred Tawil
Seventh Anniversary
in Merchant Services APIs
We are using BBMS and SKY API to process transactions.  When we create the transaction (https://developer.sky.blackbaud.com/docs/services/payments/operations/CreateCheckoutTransaction) and receive the transaction details in the response, the Gateway Result Code is not present in the response. This Gateway Result Code is viewable from within BBMS and is necessary for our next step of applying a payment to an order in BB Altru.  How do we use the API to get this code from BBMS?  Without it, BB Altru will give this error:


Server was unable to process request. ---> Data could not be saved.  An authorization code provided by your credit card processor is required when the credit card is not to be processed.


Thanks

Comments

  • Mina Mistry
    Mina Mistry Blackbaud Employee
    Seventh Anniversary Kudos 2 Name Dropper Participant
    Hi Fred


    The Payments API does not currently return the Gateway Result Code. 


    The Gateway Result Code is not guaranteed to be unique across all transactions and therefore we do not recommend using it to identify or reconcile transactions.  However, we are aware that it is used as an indicator of success and/or for reference in some Blackbaud applications.


    We will review this request and be in touch with more information.


    Thanks

    Mina

     

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