Mass Communication

I would like to send a mass email to specific group associated campaign. How can i complete this task?




Thank you 

Jesse
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Comments

  • Karen Tuecke
    Karen Tuecke Community All-Star
    Tenth Anniversary Kudos 5 August 2025 Monthly Challenge Badge Name Dropper
    Hi Jesse.


    To begin the process of a mass e-mail, you must begin by:

    1. Creating a query of the contacts you would like to reach out to

    2. Once that query is created go to Communications and create an e-mail template

    3. Save the template and the begin the Mass Email by selecting that from the options 


    To Mass Update the Interaction, you go to:

    1. Management

    2. Mass Update

    3. Right hand side, Create New Items and select Create New Contacts or Mass Interaction

    4. Follow the prompts to complete the interaction


    Hope this helps.


    Happy holidays,


    Karen