Blackbaud Grantmaking SKY --Generating Templates

Heather Craig

Hello!


I'm not sure how many people have started using the new SKY platform.  I've only just tried it out a little bit, but I happened to try generating a template(correspondence) while in SKY and I got an error.  So it didn't work.  Has anyone tried this yet?  Is this supposed to be a function that is working yet or is this one of the things that is not yet functional.  Any info would be great.  Trying here before creating a ticket.  


Thanks!

Heather 

Deena Lauver Scotti

I have done several and it worked for me. 

Heather Craig

Thanks Deena!  It worked for me the second time I did it. 

Alison Altemus

I've found it to be very hit or miss for me. Sometimes I get an error and sometimes it works. If I get an error I close the tab, reopen, and try again. Not the most streamlined but it's worked for me.


Good luck!