IPv6 not supported by TransactionAdd
Hello,
We implemented the SKY API in our PHP (Drupal) app in the Sprint of 2019. It worked great through the 2019 giving season and performed well (in terms of volume) through the 2020 giving season as well. But in November of 2020 we started to get quite a few transactions being rejected due to block-listed IP addresses.
We did some digging and feel that the issue is related to some code where we are trying to convert an IPv6 format to IPv4. Our research tells us that this isn't really possible but we've also seen claims that some IPv6 in fact have their IPv4 equivalent baked in and we simple need to covert it. We've tried various code suggestions and we're not able to get anything accurate to what we need.
We've surfaced this issue to Blackbaud and they don't appear to know of any others who are having this problem. So I'm reaching out to see who else might be having this issue and what they are doing to solve it.
We made a request to have the IPv6 acceptable via the API but this is not in their roadmap.
We implemented the SKY API in our PHP (Drupal) app in the Sprint of 2019. It worked great through the 2019 giving season and performed well (in terms of volume) through the 2020 giving season as well. But in November of 2020 we started to get quite a few transactions being rejected due to block-listed IP addresses.
We did some digging and feel that the issue is related to some code where we are trying to convert an IPv6 format to IPv4. Our research tells us that this isn't really possible but we've also seen claims that some IPv6 in fact have their IPv4 equivalent baked in and we simple need to covert it. We've tried various code suggestions and we're not able to get anything accurate to what we need.
We've surfaced this issue to Blackbaud and they don't appear to know of any others who are having this problem. So I'm reaching out to see who else might be having this issue and what they are doing to solve it.
We made a request to have the IPv6 acceptable via the API but this is not in their roadmap.
0
Categories
- All Categories
- 6 Blackbaud Community Help
- 211 bbcon®
- 1.4K Blackbaud Altru®
- 402 Blackbaud Award Management™ and Blackbaud Stewardship Management™
- 1.1K Blackbaud CRM™ and Blackbaud Internet Solutions™
- 15 donorCentrics®
- 360 Blackbaud eTapestry®
- 2.6K Blackbaud Financial Edge NXT®
- 656 Blackbaud Grantmaking™
- 577 Blackbaud Education Management Solutions for Higher Education
- 3.2K Blackbaud Education Management Solutions for K-12 Schools
- 941 Blackbaud Luminate Online® and Blackbaud TeamRaiser®
- 84 JustGiving® from Blackbaud®
- 6.7K Blackbaud Raiser's Edge NXT®
- 3.7K SKY Developer
- 248 ResearchPoint™
- 120 Blackbaud Tuition Management™
- 165 Organizational Best Practices
- 240 Member Lounge (Just for Fun)
- 34 Blackbaud Community Challenges
- 37 PowerUp Challenges
- 3 (Open) PowerUp Challenge: Grid View Batch
- 3 (Closed) PowerUp Challenge: Chat for Blackbaud AI
- 3 (Closed) PowerUp Challenge: Data Health
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Product Update Briefing
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Standard Reports+
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Email Marketing
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Gift Management
- 4 (Closed) Raiser's Edge NXT PowerUp Challenge: Event Management
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Home Page
- 4 (Closed) Raiser's Edge NXT PowerUp Challenge: Standard Reports
- 4 (Closed) Raiser's Edge NXT PowerUp Challenge: Query
- 796 Community News
- 3K Jobs Board
- 54 Blackbaud SKY® Reporting Announcements
- 47 Blackbaud CRM Higher Ed Product Advisory Group (HE PAG)
- 19 Blackbaud CRM Product Advisory Group (BBCRM PAG)