why can't I see my Invoice after I voided the payment

Betty Lopey
Betty Lopey
Fourth Anniversary Facilitator 1
in Blackbaud Financial Edge NXT® General Discussions
why can't I see my Invoice after I voided the payment

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  • Sylvia Cook
    Sylvia Cook
    Sixth Anniversary Kudos 5 Name Dropper Participant
    How did you void the payment? There is the option to void the payment only and let the invoice become open again, and then there is the option to void and cancel the invoice. I have never done the second, but have the first and the invoice was still there.


    Sylvia

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