My Community
YourCause®
Impact Edge™
All-Star Lounge
Member Lounge (Just for Fun)
Community News
Community Manager
Groups
Browse Products
Members
Community All-Stars
Monthly Challenges
Member Search
Jobs Board
Help
Using the Blackbaud Community
Blackbaud Support
Knowledgebase
Blackbaud University
Discussions
Categories
Groups
Home
Blackbaud Education Management Solutions for Higher Education
Blackbaud Higher Education Solutions™ General Discussions
Is Blackbaud offline?
Kevin Campbell
I am currently unable to access Chat Support and the Knowledgebase is very slow. Is it just me or are others having the same issue?
Find more posts tagged with
Comments
Andy Fitch
I'm having issues as well trying to contact support. Chat and Case Central will not come up for me and Knowledgebase will come up but when I click on any article it says not available or I don't have rights to access.
Kevin Campbell
Same here. Their status page at www.blackbaud.com is not reporting any issues at last check. ugh!
Andy Fitch
I guess we go onto other projects (or take the rest of the day off). ?
Kevin Campbell
Cheers! ??
Kevin Campbell
Blackbaud support just confirmed with me that their whole ticketing system and phone support are having issues. I'm surprised they never updated their
https://status.blackbaud.com/
page.
Andy Fitch
Thanks for the update, Kevin. I'll try again tomorrow.
Quick Links
All Categories
Recent Posts
Activity
Unanswered
Groups
Help
Best Of
