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"You do not have access to this route."

Brian Pugh

I am getting this error when I send a request re a legacy list:

{ "errors": [{ "message": "You do not have access to this route.", "error_code": 401, "error_name": "ServiceClientException", "raw_message": "You do not have access to this route." }]

Any direction would be very much appreciated.

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Comments

Evan York

Hi Brian, have you reviewed the roles outlined in the API reference, to ensure the user making the API calls has the right access?

These might also be helpful articles:

https://webfiles.blackbaud.com/files/support/helpfiles/education/k12/full-help/content/bb-core-basic-lists.html
https://webfiles.blackbaud.com/files/support/helpfiles/education/k12/full-help/content/bb-core-advanced-lists.html

If you continue to receive this error I would suggest to file a Support ticket.

Thanks!

Evan

Brian Pugh

I learned last evening that this was the problem, Evan. I made the necessary adjustments and everything is now working very well.

I really appreciate you reply.

Thank you!

Brian

Brian Pugh

@Brian Pugh
Thanks very much, Evan. The service account that I use to make the calls is a Platform Mgr. role, so all is working now.