Just wondering how people are handling a refund on the credit card feed in expense management. The refund does not appear to be a negative (reducing balance).
I would file a ticket w/ support, sounds like a defect
KnowledgebaseArticle110157
Credit Card Management for FE NXT allows you to manage Credit Card transactions through an integrated feed from your financial institution.
Answer:
Credits will show in the credit card activity feed through Payables > Credit card activity.
When recording a credit, you must select an Adjustment category and enter the invoice or reference number. If you want to create a new adjustment category, select Add category
