Can't add new liability account

Tanya Ferguson
Tanya Ferguson
Seventh Anniversary Kudos 1 Name Dropper Facilitator 1
in Blackbaud Financial Edge NXT® General Discussions

I just tried to create a new liability account, and I am unable to do so. I seem to be missing two of the report classification fields when I go to add it, so it stops me since not all required fields have a value--but the fields are not even there for me to enter. I have tried in both NXT and database view.

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  • Elizabeth Perron
    Elizabeth Perron
    Eighth Anniversary Kudos 5 Name Dropper Participant

    Hi Tanya,

    I noticed a Community member has not answered your question yet, were you able to get the classification fields? While, the Community is the most effective place for best practice advice from your peers, Customer Support is the fastest way to get product related technical questions answered.

    If you still need an answer, since it is a technical product question and if you haven't done so yet, please contact Support. Just click on Help at the top of this page > Blackbaud Customer Support to access them.

    Please let me know if I can help in a different way.

    In harmony,

    Elizabeth

    Blackbaud Community Manager

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