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This application has not been connected to your Blackbaud environment. Please contact your organization's administrator.

Yaser Almasri

We have implemented a SKY API application to access school data, I already tested the application for granting access with Blackbaud demo/dev school and everything is working good, but when we tried to test the application with a real school we had an error and honestly I don't understand what does this mean:

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if anyone had this issue before please help me to understand what to do next or if I'm missing something to do before asking the school to connect the app, something like "live mode”.

Thanks

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Chris Rodgers

Hi Yaser,

The school administrator must connect your application to their Blackbaud environment. Once the administrator has connected your application, users in that Blackbaud environment will be able to authorize/use your application.

Connect an application documentation

Yaser Almasri

How can they connect the application if they don't find it in the Marketplace?

How can I push my application to the Marketplace?

Chris Rodgers

Your application doesn't need to be listed in the Marketplace for an administrator to connect your application. The admin only needs your Application Id. Steps 1 and 2 of “Connect an app” explain how admins can “sideload” your application.

To manually sideload an app directly from an app developer or partner, you can use the application's unique Application ID to add it on the Manage page. From the Manage page, select Connect app, then enter the ID, and select Connect. The sideloaded application appears on the Manage page as connected.

If you're interested in being listed in the Marketplace, you can read more about becoming a Partner here.

Yaser Almasri

Nice, thanks for your answer.

Happy with your help