PDF Attachments not opening in pop-up window for General Ledger - JE batches

MiMi Wu
MiMi Wu
Third Anniversary Facilitator 1
in Blackbaud Financial Edge NXT® General Discussions

As of recent changes made 1/19/22, I can no longer view/open PDF Attachments for General Ledger JE batches in a pop-up window. Instead, I can only save the Attachments. I used to be able to view PDFs on the screen while other file formats had to be downloaded. Is anyone else having this issue? This makes it inconvenient when reviewing Attachments prior to posting JE batches.

Comments

  • Anum Jaferi
    Anum Jaferi
    Third Anniversary Kudos 1 Facilitator 1

    You are correct, I am still able to view the pop-up window under AP for viewing attachments, but under General Ledger, it automatically downloads the file.

    Did you find a solution to this issue?

  • MiMi Wu
    MiMi Wu
    Third Anniversary Facilitator 1

    I reached out to Blackbaud Support. Apparently, the feature to preview attachments in JE batches was removed as part of the latest update to NXT.

    If I would like to see this implemented again in the future, I should post the idea on the Blackbaud idea bank so their developers will know that this is something I would like to have implemented again and other users can vote on the idea. I saw a few idea posts about it this week. https://community.blackbaud.com/products/financialedgenxt/ideas

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