"Update Gift Acknowledgement Details" Error

Anna Zimmerman
Anna Zimmerman
Fifth Anniversary Kudos 2 Participant Facilitator 1
in SKY Developer General Discussions

See screenshot. What's going on?

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Comments

  • Matt Thacker
    Matt Thacker
    Fourth Anniversary Kudos 3 Name Dropper Participant

    Hi @Anna Zimmerman, can you attach that as a picture? The error message is too blurry to read the details.

  • Anna Zimmerman
    Anna Zimmerman
    Fifth Anniversary Kudos 2 Participant Facilitator 1

    Screenshots.pdf Try that!

  • Anna Zimmerman
    Anna Zimmerman
    Fifth Anniversary Kudos 2 Participant Facilitator 1

    Following up on this if anyone out there can help me out!

  • Prenger Solutions
    Prenger Solutions
    Sixth Anniversary Name Dropper Participant Facilitator 1

    Hi Anna! I'm wondering if that ID is correct? when I've done these I've used the gift ID, which is typically 6-8 digits in my database.

  • Anna Zimmerman
    Anna Zimmerman
    Fifth Anniversary Kudos 2 Participant Facilitator 1

    Hmm! That's a thought. Does that ID line need to be blank?

  • Stacy Cope
    Stacy Cope
    Fourth Anniversary Kudos 2 Name Dropper Participant

    As long as the flow itself contains the dynamic Gift ID (system record ID of the gift), it should be pulling the right information. Is the issue that the gift is already marked Acknowledged and it's trying to change it to Acknowledged? Or maybe that the gift is posted and can't be changed? (I also get the BadRequest error when trying to add a custom field that is configured to allow only one per record and the record already has the field.)

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