Functionality issues?

Kathy Haines
Kathy Haines
Fourth Anniversary Name Dropper Facilitator 1
in Blackbaud Financial Edge NXT® General Discussions

Anyone else having major functionality issues today? Seems like if we try anything we end of with the green ball thinking and can't get past that.

Comments

  • Dana Behler
    Dana Behler
    Fourth Anniversary Kudos 1 Name Dropper Facilitator 1

    We have constant issues. I honestly don't know if we will continue with Blackbaud after this year. I have created tickets, chatted with reps, etc., but have not seen a real fix. Our staff is so used it, they just log out and try again later.

  • Lisa Olscamp
    Lisa Olscamp
    Seventh Anniversary Kudos 2 August 2025 Monthly Challenge Badge Name Dropper

    We only rarely have issues. If we are all getting the green ball we log off for a bit and come back. Our access has been very reliable.

  • Sylvia Cook
    Sylvia Cook
    Kudos 5 Fifth Anniversary Name Dropper Participant

    Haven't been having issues. There was one day it seemed a bit slow but not for long.

  • Daniel Weaver
    Daniel Weaver
    Ninth Anniversary Kudos 2 Participant Facilitator 1

    I can empathize with the constant issues! Have had one open support ticket since late January that is still not resolved…

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