One PodLookup Service returned a 404

Scott Yoshimura

We suddenly started getting this error in response to all API calls, including the console in API Reference, using implicit authorization:

{ "errors": [{ "message": "One PodLookup Service returned a 404. Check to make sure the mapping between the service type Blackbaud.EduLegacy.Service and the environment id p-793q[snip] exists in Blackbaud.One.PodLookup.DataService. (Parameter '_audienceName')", "error_code": -2147024809, "error_name": "One PodLookup Service returned a 404. Check to make sure the mapping between the service type Blackbaud.EduLegacy.Service and the environment id p-793q[snip] exists in Blackbaud.One.PodLookup.DataService. (Parameter '_audienceName')", "raw_message": "" }] }

It's been a while since I did the initial setup, everything's been working fine, and nothing's changed on our end, so I'm not sure where to start troubleshooting. Any advice would be greatly appreciated.

Thanks!

Scott Yoshimura

Okay, I guess it just started working again. If anyone has any idea why this happened, I'd be interested to hear it.

Jared Harbour

Hi Scott,

We are currently investigating what happened, but we noticed some odd configuration issues while we were investigating this very post and were able to get things fixed up.

Sorry for the interruption!

Jared

Scott Yoshimura

Thanks for the update! Was it only us, or were others affected, too?

Mike Kegler

Hi @Jared Harbour I just started getting this same error on a pull that was working last night. I don't see anything on the status page. Is this a known issue?