Account number last four digits

Geoff Griggs
Geoff Griggs
Ninth Anniversary Blackbaud Staff Loyalty Badge
in Merchant Services APIs

Hey folks,

Raising this on behalf of an organization:

They are using the Payments API to enter direct debit information. However once the data has been saved, RE database view AND RENXT users are only able to view the last 4 digits of the account number and routing number that have been added using this method:

I am using the Sky API create a transaction endpoint (http POST to /payments/v1/transactions) to get an account token and transaction ID. I then setup a recurring gift using that account token and transaction ID (http POST to gift/v1/gifts). Finally I do an immediate gift payment for the first month's payment using the transaction ID and account token (http POST to gift/v1/gifts).

Users are able to view the full account number and routing number for any direct debits that have been added manually (non-API).

Could this be a defect? Anyone esle experiencing this?

Comments

  • Anthony Gallo
    Anthony Gallo Blackbaud Employee
    Tenth Anniversary Kudos 3 Name Dropper Participant

    Hi Geoff,

    This is by design for security reasons. We do not store any card or bank information in our software directly so we wouldn't be able to output it via an endpoint.

    If we can get some details as to what the end goal is here we can maybe help steer in the right direction to accomplish the desired outcome.

  • Kurt Wiersma
    Kurt Wiersma
    Seventh Anniversary Facilitator 1

    Anthony,

    Thank you for the quick response. I am the developer working at the organization with this question. The goal here is to provide a way for the organization finance team to be able to fetch the numbers to securely to send to their bank. Perhaps there is another way to do this in RE but they are used to doing it this way for their other direct debit transactions that do not come in via the Sky API but another means.

    I will have the organizations IT director and/or finance team post more info here since I only work the Sky API and don't know what they do in the RE app.

  • Kieran Rorrison
    Kieran Rorrison
    Third Anniversary Facilitator 1

    Hello Anthony,

    I am posting on behalf of Kurt as they had stated within there response to this,

    The goal here is to provide a way for the organization finance team to be able to fetch the numbers to securely to send to their bank. Perhaps there is another way to do this in RE but they are used to doing it this way for their other direct debit transactions that do not come in via the Sky API but another means.

  • Anthony Gallo
    Anthony Gallo Blackbaud Employee
    Tenth Anniversary Kudos 3 Name Dropper Participant

    When you say “used to doing it this way for their other direct debit transactions that do not come in via the Sky API but another means” are you saying you are able to pull this data from RE if it was entered manually? Can you elaborate on where you are actually able to pull this data successfully from within RE?

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