Viewing Credit Card receipts AFTER transaction has been Recorded

Laura Edmiston
Laura Edmiston
Third Anniversary
in Blackbaud Financial Edge NXT® General Discussions

We are having trouble finding the receipts that were uploaded with a credit card transaction AFTER the transaction has been RECORDED. We can view the receipt any other time. Can someone help direct me where to find the receipts to these transactions once I have clicked on the transaction that's RECORDED?

Comments

  • Elizabeth Perron
    Elizabeth Perron
    Eighth Anniversary Kudos 5 Name Dropper Participant

    Hi @Laura Edmiston,

    I noticed a Community member has not answered your question yet. I want to make sure you get a response if you still need one. Customer Support is the fastest way to get product related technical questions answered.

    Just click on Help at the top of this page > Blackbaud Customer Support to access them.

    Please let me know if I can help in a different way.
    In harmony,
    Elizabeth
    Blackbaud Community Manager

  • Jennifer Benson
    Jennifer Benson
    Fourth Anniversary Kudos 2 Name Dropper Facilitator 1

    Hey Laura. I typically view them in the vendor records.

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