Viewing Credit Card receipts AFTER transaction has been Recorded

We are having trouble finding the receipts that were uploaded with a credit card transaction AFTER the transaction has been RECORDED. We can view the receipt any other time. Can someone help direct me where to find the receipts to these transactions once I have clicked on the transaction that's RECORDED?

Comments

  • Hi @Laura Edmiston,

    I noticed a Community member has not answered your question yet. I want to make sure you get a response if you still need one. Customer Support is the fastest way to get product related technical questions answered.

    Just click on Help at the top of this page > Blackbaud Customer Support to access them.

    Please let me know if I can help in a different way.
    In harmony,
    Elizabeth
    Blackbaud Community Manager

  • Hey Laura. I typically view them in the vendor records.