Possible to customise RE NXT form embeds?

Sebastian Lenton

Hi,

Hope this is the right place to post this message, and apologies if I'm getting any terminology mixed up.

My client, a non-profit, uses donation form embeds to collect donations. Previously, they generated their form embed using the Online Express system. The subsequent HTML embed renders the form onpage, so I was able to make some cosmetic customisations to the resulting form HTML/CSS after the fact.

The client have since generated a new form using the Raiser's Edge NXT system, and want to have the same customisations- but the problem is, the embed produced by this system renders the form inside an iframe, so it's no longer possible to make any changes.

I am wondering if it's possible to use the API to get around this- eg, is it possible to get the form HTML via an endpoint, or to create a custom form and submit the data to an endpoint and receive the payment form back? Or is there another way? The client does not want to go back to using Online Express.

Anyway, thanks for reading, and hope someone can help- I've been struggling to find a solution re this. I'm just wondering if what I'm describing is possible at this stage.

Thanks
Seb

Warren Sherliker

Hi,

It is not possible TBH. We make lots of OLX customisations and can do so due to the way OLX is put together, postcode address lookups, payment system integrations etc. This is just not possible with the way NXT forms are generated though. There is an API to add features to an NXT form but not anything to allow alteration of the NXT form content itself.

You can build your own forms using the Payment APIs and some form coding/generating but obviously that is another level of complication as you also need to code the route into RE for the donations.

Sorry not to have better news.

Cheers

Warren

Sebastian Lenton

Thanks very much for taking the time to respond re this.