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Blackbaud SKY API Integration Issue due to Account Inactivity

Yaser Almasri

Is it true that if you have an inactive account (due to not logging in), your integration stops?

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Kyle McMullin

@Yaser Almasri

Hey Yeser, since no one has replied to you I'll tell you what I know.

If you don't use the API for 30 days? your refresh token will expire and so you will not be able to get a new Token. Then you will need to go through the process of activating your Sky API application again.

I'm sure someone could design a system to use Curl to handle this loss of a refresh token but since I have two BB databases to connect to and it asks me what one I'm needing to authenticate, I do not. I could do some page scraping but my server doesn't have a GUI so I would need to pass it off to my scrape machine and I just don't see the need for something I have had only once since I started using the API.

Hope that helps